Overall Ratings & Reviews Matisov Domik

It is a VERY strong 3 star hotel. Clean spacious room (we were in a suite). Very friendly staff, although only one staff member really spoke English, which was fine. Customer service amazing. For example, there was a foul smell in the room they came up with air freshener right away. Bear in mind, there is only ONE elevator and it stops in between floors, in other words, you'll need to walk up or down a flight of stairs to get to your floor. A bit annoying with luggage of it one has accessibility issues. Overall though, a GREAT stay.

Very nice hotel near the Mariinsky Theater. Good room with nice view. Very helpful staff

It was great overall. The front desk was very helpful. Alexandria was extraordinary in her service knowledge and friendliness. The rooms were clean and updated. Great overall.

Not elevator, every day cleaning was not the best, service helpful they speak English. Overall was okay

Really great, comfortable place. True 3-4 star hotel. Huge rooms, very comfortable beds. Great free breakfast buffet - really good food, variety, great coffee machine with double espresso, cappuccino, etc. Great WIFI service in all part of the hotel. Great garden with tables and chairs in the front. Just a great place. Stayed in many others in St. Petersburg - for $50 is a really good value! Will definitely stay here again!

It has always been a pleasure to stay at this lovely and cozy hotel. Matisov Domik is my first choice whenever visiting Saint Petersburg, and it has never disappointed me. If you're looking for a quite place within walking distance (20-30 mins.) from major tourist attractions, you might want to consider this hotel.

The hotel is not as close to the downtown as we would have liked and seems to be on the periphery of the downtown. The staff was lovely and were quite helpful. The breakfast was nice and quickly replenished. However, the layout of the hotel was very strange with two wings that require climbing up and down stairs to get from one part of the hotel to the other. Only one part of the hotel has an elevator and since we stayed at the part of the hotel that did not have an elevator, we had to carry our luggage up and down several flights of stairs.

I arrived on my birthday and was made to feel welcome. Yana was particularly kind and on my return that evening found a plate of fruit and birthday card in my room. It was a really kind gesture and something I will never forget. The hotel staff were extremely helpful and I would love to stay there again

Its Was amazing place just perfect. 10 stars Excellent Staff

I stayed there for a week, which I enjoyed tremendously. The hotel is nicely located along a canal, near the Mariinsky Theatre and St. Nicholas Cathedral. The hotel was well-maintained, and the staff was extremely friendly and highly professional. I visited St Petersburg mainly to see performances at the Mariinsky, and it was a perfect choice. The breakfast was also great, and it was such a joy to sit around the yard full of flowers, drinking tea. I'll definitely come back.

Very welcoming staff - felt like home. Big apartment we weren't expecting

Large room and modern. Perfect location and a pretty decent hot breakfast included with the room rate.

If u dont have a car, it is very far from metro. there is river around the hotel, so it has good scenery.

Matisov Domik is located away from the major tourist areas but close to the Mariinski Theater. Hence, it has been a favorite of opera singers and operagoers. It is undergoing a renovation and the newly opened rooms are far superior to the old ones. I hope the renovation of the old rooms bring them up to this standard. Breakfast is included and also has improved. There is complimentary parking. The staff all speak acceptable English. My wife and I thoroughly enjoyed our stay this last December.

Very nice comfortable place!

The room was clean and of good size, the receptionist spoke some English, breakfast was OK and the hotel was only a few blocks from the tourist sights. That was the good side. There was no English channels on the TV, despite the hotel saying daily they would fix it, the security guard yelled at my daughter for playing on the grass (there was no sign saying she couldn't and I've never seen a 7 year old hurting grass) and there was no air conditioning. The lift didn't start from the ground floor but the next floor. Weird. Overall a good hotel that is worth considering.

This hotel is a little out of the way but the hotel has a shuttle bus to the nearest metro station. Taxi to the city centre is about 600 rubles. Having said that, it's a quiet location by a canal and only 15 mins walk to the Mariinsky Theatre. It's also very affordable for St. Petersburg. We booked a triple room for myself, my wife and our 14 year-old son. we were given a very large two-room suite. Clean, housekeeping and fresh towels every day. Russian-style breakfast buffet included. The staff had limited English but were friendly and as helpful as they could be given the language. If you're looking for a genuine Russian-style hotel experience at a reasonable rate and are prepared to be a little adventuous, but still safe and comfortable, I would recommend this hotel.

I was arrived to the hotel late night but the receptionist says I can't enter because we don't have passports and they can't accept driver licenses. In addition, they requires passport for each guest. That was very strange, because usually driver license or 1 passport is enough for the person booking the room. This is true for any city in Russia, not St-Petersburg only - know it by my own experience. The additional thing - whole conversation was ... (a little) below common politeness standards. It looks like staff only cares about himself (I can't let you in because I afraid of ... -- receptionist) and absolutely don't care about the guests. By the way, while I wait on the reception (after I walk back to the office, get passports and come back) somebody come diown and says there is no light on the floor... May be that person did not know there are moving sensors, may be not - i did not check... I've take standard room, which was ... ok just to fall asleep, wake up early and go out. Very simple, very basic quality. And TV with broken remote control...

Nice and comfortable hotel.

This hotel used to be a mad house and as you can imagine is located very far from any point of interest. Getting there is not easy and ones you are there you feel isolation. If you are in Petersburg for white nights you should not stay there. No restaurant near by so check in on a full stomach