What a great hotel in a wonderful location by the sea. This is the 17th Parador we have stayed in and is the best for service by far! Despite being incredibly busy on the last Sunday in May, the Patador de Baiona team were great from the moment we arrived to the minute we left, two days later. The receptionist and porter were really helpful, as my wife is disabled and got us conveniently parked and safely to our comfortable and well appointed room, with a fantastic shower and bathroom and a great view over the castle walls to a nearby sandy and rocky beach. Silvea in the bar was helpful and friendly from our first visit to our last. The breakfast team were fantastic, despite being incredibly busy on both mornings, Veronica welcomed is and quickly found us a table, as she did with a smile and chat with everybody else! We were only there for a minute or two and Govi was thete to offer us tea or coffee and then take our order for eggs etc - the whole team could be seen working together to make sure everyone had a nice breakfast! What an example for many of the other Paradores, where you have to seek out someone to let you into the breakfast room and then beg them for tea or eggs etc... The swimming pool opened on the second day we stayed and was efficiently staffed with nice yellow towels and a helpful attendant who sorted out the large umbrellas and kept a watchful eye on the large, very pleasant and spotlessly clean pool. An altogether brilliant stay, thanks to all involved!

I stayed at the Parador de Baiona for two nights expecting the premium tier of hospitality and rest that the Parador network explicitly brands itself on. Instead, my stay was a series of compounding failures, culminating in a shocking lack of professional service recovery. My first night was disrupted until 1:00 AM by unruly guests due to a total lack of quiet-hour enforcement. My second night featured a massive radio event right outside the window. While the front desk reception team was very kind and proactively changed my room to remedy the noise, my new room on the morning of check-out had a completely non-functioning shower and hairdryer. When I brought this fundamental infrastructure failure to the attention of the on-site manager, Jesus, his response was adversarial and entirely unacceptable for a four-star hotel. Rather than taking accountability for the lack of a basic necessity like a working shower, he defensively insinuated that I had broken the fixture myself and asserted that it was “impossible” for housekeeping to verify all room appliances. He dismissed the issue entirely, offering a nominal dinner discount, and his aggressive, unhelpful attitude left me in visible tears at the front desk. While the general reception staff was wonderful, the local management’s behaviour was appalling. A functioning shower is a baseline expectation for any lodging, let alone a luxury tier establishment. I left this property exhausted, distressed, and deeply disappointed.

Absolutely beautiful property, iconic and a must stay! It was just so disappointing that our lunch meals and service were the worst I have ever experienced from such a quality hotel. All the food was just slapped on the plate, absolutely no presentation, club sandwiches were soggy and tasteless, hamburger was raw and had to be returned, no apologies, had to ask the waiter for more wine. Really think that management need to be more onto this, give this beautiful place the respect that it deserves!

One of the most extraordinary hotels I’ve ever stayed in. Simply devine in every aspect and the price of under $200 US was insane. Must be considered one of the 10 best hotels in Europe.

Amazing stay to start my Camino walk. The hotel is beautiful with amazing views and helpful staff. Breakfast was superb with many choices. The location was within walking distance to shops and restaurants. Would definitely stay again!

Fantastic location!

Well located … beautiful place

Beautiful historical property

Fantastic location, spacious double room, large restaurant within the hotel was excellent for breakfast, however, the quality of the food served to me during the dinner service was appalling. Cold food that should have been hot, poorly prepared meat. Certainly not worth the price charged. The abysmal quality of the meal received was mentioned to our server, who didn’t seem interested.

Front desk staff were rude upon arrival and departure. Lounge staff were excellent but understaffed running around like crazy.

Very small and dark room. For 400 euros a night we do not have cofee or tea in the room.Not even a botle of water free.

Loved the setting and the ambiance. Felt like i was in a Castle. 2 things i hated was the fact that the A/C is terrible, not only in my room, but also in the room of the other couple that traveled with us. They sent maintenance personel and they said that it was ok and that its "Regulated" not to go above a certain number but outside was terribly hot and humid and all you want is to come to a nice cool room. The other thing was the hard cheap Matress, otherwise its one of the most beautiful places in Galicia and people are very nice and friendly.

Stunning views from the room and terrace bar. Excellent breakfast. Easy to walk for hours around the old part of Baiona and the property itself.

Parador never fails to impress me!

A beautiful hotel, part of Spain’s paradores chain, located in a most beautiful setting in an old Spanish fortress. All amenities, great food, easy to get in and out by car.

The hotel was fabulous and staff excellent. However. Food in the bar was pretty bad, not a pizza but ham and cheese on ciabatta and an uncooked, raw and cold burger, not acceptable for this type of establishment. The noise from upstairs, which is probably throughout the hotel was getting unbearable, even ear plugs didn’t stop the sounds of banging and very loud plumbing. Amazing location, historic building and common parts immaculate.

Fab hotel in a great beautiful walled city. Restaurant was only drawback. Reception refunded be one main dish as the fish was inedible due to not being cooked.

Amazing location, Biona is beautiful. The Parador is a part of history and should be experienced.

Everything was very nice in this location!! Perfect!

After a long Camino walk it was nice to rest in my hotel room that had a view of the water and castle walls. The check in was lengthy and I did not feel treated like the other guests as I had just come off the trail. Service in bar was great.