A lovely cool Parador with very helpful staff. The historic features of this hotel in the centre of a most fascinating town made it a delightful stay.

Wonderful town, beautiful hotel, excellent service. Worth visiting Caceres again.

What a gem

Good hotel but not a good location if yoou have a car. Access to the old town is restricted by very narow oneway streets. Parking is available half a mile away if you can find it. It also costs around €15 and the garage is pretty tight.

We were not able to stay in the parador because it is under construction and completely closed. We had a paid reservation and they cancelled. However, they did provide an alternative hotel of similar quality at the same price, and we were quite well pleased with the substitution.

Parking is a pain

The staff provided unparalleled service!

Parking is off site, so be prepared to lug your suitcases for a bit of a walk. The hotel, however, is amazingly nice. The rooms are slightly above average, but the building itself is a 14th century masterpiece. Breakfast is decent. The little lounge cafe is great to have for an afternoon tea or evening cocktail. The annual medieval festival was underway during our stay. I woke up to parishioners singing at 6am mass. It was a very memorable experience

It is a beautiful property. The city is amazing and felt very safe. The twin beds pushed together was a disappointment and the staff seemed a bit unwelcoming.

The gentleman at the desk was very helpful with parking. Staff was friendly.

Amazing location in the old city. Can’t be beaten if you’re visiting for the history.

Excellent location good breakfast.

This Parador in the historic centre of Caceres, which is an UNESCO Heritage site. What the website fails to mention is that no traffic is allowed into the historic centre so you cannot drive to the Parador. This was only explained to us, by email, three days before we arrived. I was with my wife and able to follow the instructions given. f I had been on my own or had not been able to check my email I may well have gone into the prohibited zone, the signs were not large or particularly clear, and been fined. My wife had to walk to the Parador to check us in. I was then collected and taken to a car park in centre of town. I was charged €23 to park a motorbike there which was more than twice the amount of any other hotel, but I really had no choice. If I had known these arrangements beforehand, I probably would not have booked this Parador but one of the many hotels in the main town instead. Our room had high windows and felt like a cell. The service in restaurant at dinner was rushed. We ordered two veal dishes but only one arrived. The waiter said that there had been a mistake and another was being “prepared”. It was not clear whether it was his mistake or that of the kitchen staff. Meanwhile, the first dish was left with us to get cold. Within less than five minutes the second dish came. As we had asked for it cooked medium we were surprised it was this quick, that is until my wife cut into it. It was virtually raw and inedible. I refused to pay for that it was so bad.

The palace is in good condition and the staff is very good. It was expensive compared with other hotels and in the room not have coffee or tea or water. However the hotel was beautiful and the restaurant food was very good.

Stunning medieval palace with high end fixtures in the bedroom. Really helpful staff.

Very nice building from outside, inside was a bit of a a disappointment, a bit bland. Unable to use the terrace until 9 pm. Restaurant & staff very good. Room nothing special but serviceable. Not cleaned properly. Wouldn’t rush to stay again.

Comfortable stay. Friendly staff. Excellent resturant.

We love this Parador, although the terrace they were remodeling the terrace and it was sad to know that we couldn’t enjoy one of the best things of the Parador. But the restaurant was good and the service was great

The Parador is consistent with other Paradors. If you enjoy being within a walled city, this Parador is perfect.

Excellent location