7.6
Pleasant
From 508 reviews
Cleanliness

8.4

Room Comfort

7.0

Location

8.6

Service and Facilites

8.2

Traveler Reviews The Omega

Number of reviews per page
20
40
Top reviews
lemlem
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Every thing perfect
Adrian
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very helpful staff. Breakfast was lovely and plenty of it.
ANDREW
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

I have been staying at the Omega for about 20 years. Family run and same staff I got a great welcome after several year’s absence with Covid and my illness. Highly recommend this hotel. The passageways are tiny so don’t bring large suitcases! Very convenient to Paddington station which has Heathrow Express and Elizabeth line both terrific for getting around.
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Valbon
icon-Business
Business
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Very small no elevator
Xochitl
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

The room was very clean, in a quiet neighborhood and in close walking distance to the Paddington Train Station. It was great having lots of food options as well as a bit of night life at the Market Halls. There’s also a red line stop nearby that’s very convenient.
Hwee Leng
icon-Leisure
Leisure
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Firstly I was extremely grateful that The Omega’s flexibility for early check in upon request was a significant plus, allowing me to settle comfortably from a very early morning arrival . The front desk staffs as well as breakfast attendant are all very warm and friendly, creating a welcoming experience for me . As per described, The Omega is very convenient and accessible, making it very easy to explore surrounding area and access transportations. Overall I had a positive experience and a satisfactory stay. The combination of friendly and helpful staff, comfortable stay and convenient location near Paddington station, makes it an excellent choice.
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Peter
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

3 flights of stairs with suitcases - no lift and the bathroom was a modular one - no space
Brian
icon-Leisure
Leisure
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

A good stay in a handy location close to Paddington. Rooms are what they are but looked to have been recently decorated. Breakfast was adequate and in my experience an unusual extra. Would stay again.
Paola
icon-Leisure
Leisure
8.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Nice hotel very close to Paddington’s station. Professional yet friendly receptionist, he took my luggage at to room without me asking because he saw I have a tutor on my wrist.
Denisse
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

It met our basic needs, a bed for our heads and a bathroom…a very small bathroom that looked like and RV bathroom. But there was hot water for showers and a toilet and it met our needs. The staff was very friendly and helpful. And the close proximity to the underground metro was great. No lift, so use those legs and muscles to climb up the stairs with your luggage.
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Kim
10.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

The room was clean with sufficient room for a short break. Only aspect that could be better having tea and coffee in the room.
Oska
10.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

Really lovely stay, staff were fantastic in particular the manager who was so attentive, had a mini panick attack thinking I’d had something stolen from my room and he was phenomenal about it, checked cameras and provided reassurance- turns out it was my forgetfulness in leaving the item at a previous location. The room was immaculately clean, comfy and excellent value for money. Would highly recommend staying here as it’s a great location and the staff are amazing.
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William
icon-Leisure
Leisure
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

I very much enjoyed my stay at the Omega. It's location is extremely convenient, a five minute walk to Paddington station and a ten minute walk in the opposite direction to Kensington Gardens. Around the corner are handy shops, pubs and restaurants. The staff were pleasant enough and helpful, the breakfast was filling (fruit, yoghurt, boiled egg, cereals, various breads/toast cheese/meats tea/coffee). One thing to watch out if you're not able bodied or have trouble with stairs there is no lift/elevator, I'm not sure there are enough staff to help with luggage either. I was upgraded to a double room, which I was grateful for, but it was still smaller than expected. I'm 5'10 and the bed and shower felt small, if you're of bigger stature you may struggle. My room was clean and more than serviceable, towels and sheets were changed daily, the wifi was strong and worked well. My room faced the street and was quite noisy so I was glad to have earplugs with me. I always bring earplugs to any new place I stay, because you just never know. Overall I would highly recommend this no-frills hotel for a night or two. You're not going to get pampered, but you'll get a clean room, hot shower, comfortable bed and hearty breakfast. I'll definitely be coming back. I used to stay at the trendy Pilgrim around the corner, but I got pretty much the same experience at the Omega for half the price. 1) Bring earplugs 2) Be prepared to carry luggage upstairs. Hope this review helps!
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Verified traveler
6.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

I was upgraded to a double room, but in spite of the upgrade the room was so small in size that it was unbelievable. There was hardly and space to walk around in the room. The bathroom was even smaller. I don’t think the advertised pictures are accurate tbh. Service wise, it was decent. I needed ice to treat an injury but was denied initially which was weird and my request to warm some packed food in a microwave was also denied. Overall 3/5
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Verified traveler
10.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

Convenient location so close to paddington station, nice short walk to hyde park. Yes bathroom tiny but we read those reviews before booking and is manageable for a couple days, especially if you dont spend much time in the hotel anyway. Excellent service from the reception and the ladies who do the breakfast service. We had an amazing time in london and are happy we stayed in this hotel!
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Simon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Good but I forgot to check accessibility to upper floors . As there were no lifts I struggled with my bad knees. My fault, not the hotel
Anastasia
6.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

It was clean, small but just big enough for one person. One huge inconvenience- no lift and if your room is on the 4th floor like mine was it’s a hell of a climb. The staff on duty offered help to carry suitcases though. I walked so much in London that after I want able to go down and back up again for tea or coffee which is on the ground floor. Maybe top floor rooms should have these in the room. Good
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steve
icon-Business
Business
8.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

2 night stay very good value for money
Jo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

Friendly helpful staff Considering great bustling location, peaceful at night, slept with windows open!
Rebecca
10.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Exactly what I was looking for! Thank you
Number of reviews per page
20
40