Great location, convenient, quiet and impeccable service..

amazing place, exceptional staff

Property itself and the staff are amazing

Here’s a draft for your review of the Grand Relais: I recently stayed at the Grand Relais, and while the property itself was in good condition, my overall experience was disappointing. For one, the hotel is very expensive—three drinks cost me a staggering 99 euros. The dinner service was particularly poor. On my first night, I ordered a steak that came out rare, and they attempted to cook it at the table using a stone. However, the stone wasn't hot enough, so it took ages to cook, and eventually, I sent it back, only to receive an overcooked, well-done steak in return. Housekeeping was generally okay, but I found it frustrating that they didn’t replace the gowns unless specifically asked, and they didn’t mop the floors. The hard marble flooring meant my feet were constantly dirty from walking around the room. As for the staff, they were superficially polite, with a few exceptions, but overall, the service lacked warmth or genuine hospitality. Given the high cost and lacklustre service, I would not stay here again.

We had a very nice stay. The staff was incredible and the facilities were beautiful.

Great place

Hotel spotless, free room upgrade which was amazing, beach, pool and views all beautiful. Staff friendly. Breakfast was nice but Not much choice for food during the day.

This property is very well located with superb views of the see and coast line. It is very clean and well kept. The restaurant is nicely laid out with an amazing view from most of the tables, inside and on its outside terrasse. The staff is friendly and efficient, and the rooms are spacious and very well cleaned twice every day. The pool area, although small, is wonderful and also has amazing views. The downsides are: no gym, no spa and no exercise area except for the pool. It is also an expensive hotel, among the very expensive ones in the area, but with less aménités than other properties close by (no spa, no gym…). The room rates should be adjusted accordingly.

Staff very friendly especially in restaurant, housekeeping kindly stored my dog's food for the day as early checkout at 10am with ferry at 930pm.Reception couldnt store due to covid rules. Dog not allowed anywhere in the hotel except in your room - ie pool, restaurant or beach but upgraded to suite with garden which was nice. Hotel Supplied mat and dog bowls. Bottle of champagne as gift. Definitely not 5 star compared to other 5 star hotels stayed in but was lovely quiet area

Beautiful hotel

This is a great property, with really secluded bungalows.

It’s s great location to be able to explore Costa Smeraldo, but you will need a car. Hotel has a private beach, 5 min walk down with little cafe there too! The rooms are lovely, very clean modern bathrooms. Food is also amazing and generous. Great friendly professional service from all the team.

Terrific hotel but unreliable WiFi. Beach area needs some cleanup

We had a lovely stay at the hotel, food and service was excellent xx

Very Good Hotel with excellent staff. Food was excellent with different options every evening. I would recommend this hotel to all my friends. We would definitely return to this hotel.

The location is perfect for a complete chill out if half board you can totally chill if b& b you can walk about 1km to the town 15 minute walk inclufing some hills which is great for walking off the superb food available in the resort area which is quite up market but not as pricey as purtov cervo 5 minutes drive away

During the summer months when the weather can be guaranteed this is a very nice quiet hotel that is a 15 minute walk from the local village. If you are thinking of going when there is a chance of rain then the hotel does not have enough space to sit inside and you may find that you are spending more time than you would wish in your room. We were there last week when there was very heavy rain and the lack of a lounge or bar inside the hotel was a drawback.

Excellent location just a 10 minute walk to Baia Sardinia beach, shops and restaurants. The hotel staff were really friendly and obliging.

I stayed for a week in early July and had a very relaxing time. We paid for a deluxe room (not basic) and had a lovely private, large garden with loungers and chairs. Very private. Room was nice with a fridge (to keep our drinks cool), great air conditioning and fantastic daily cleaning. Breakfast was very good - inside on windy days but outside most of the time. Good choice of all the usual. Pool area was fantastic - no one rushed there in the morning so we had our pick of the loungers. Good sized pool to cool off in and shady areas to sit in if you got too hot. Pool service could have been slightly more in evident - it was hard to get someone's attention. We didn't eat there so can't comment on the evening meal but Baia Sardinia has plenty of restaurants to choose from. Beach area was also nice although we didn't go there much. Only complaint really was there was no actual proper bar. Would have been nice to have a proper staffed bar to go for drinks before dinner, or even after dinner. Overall though a small hotel which made it quiet and relaxing. Staff were unobtrusive and fellow guests were low key. Plenty of car parking (for free) and easy to find from the airport. I would definitely recommend it.

We stayed here in September just after the peak season so found the hotel very relaxed, quiet and under used. No problem with loungers at the nice and clean little beach or the pool. The staff were very courteous and helpful and made our stay very comfortable. The room was spacious and kept immaculately clean with new towels and linen everyday. We had a lovely garden with chairs and loungers that wasn't overlooked at all. The hotel is half a mile from the town and is a pleasant 10-15 minute walk. I wouldn't hesitate in recommending ths hotel to anyone.