Dream Midtown, by Hyatt

Explore Dream Midtown, by Hyatt
8.0
Very Good
From 1,130 reviews
Cleanliness

8.6

Room Comfort

8.2

Service and Facilites

8.8

Traveler Reviews Dream Midtown, by Hyatt

Number of reviews per page
20
40
Top reviews
Anna
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We stayed 11 days at this hotel with my two teenage children. Unfortunately, it was a big disappointment. Cons: Incredibly noisy 24/7 (sirens, construction, street traffic)—I had to buy earplugs and use a white noise app to sleep. The room had no blackout curtains, so street and morning light flooded in. No basic amenities like a coffee station or mini fridge. The furniture was worn, the carpet heavily stained, and housekeeping inconsistent (a room service tray sat in the hallway for almost two days). Rooms are very small, and the “4-person” room had only two double beds—far too cramped and uncomfortable. For the high nightly rate, the condition of the property was shocking. Pros: Good location—walking distance to shows and restaurants. Beds and linens were comfortable, and the bathroom was clean (though some towels were stained). Overall: The hotel badly needs a remodel and better amenities. I would not stay here again or recommend it.
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Antu
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room and the rooftop bar
Jean
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

For the price we were surprised by the lack of amenities. Our room had no bedside lights. No light over the bed. A basic shower and a fridge. A coffee maker would have been nice. So would curtains-simple blind that did not block out the light. Limited number of ports to recharge our electric items. No coffee maker or snacks in the lobby. Bar was very small with limited seating.
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Matthew
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good price. People reviewing this complaining about noise on 55th street are really something. Probably worse on a lower floor but we were on 6 and no issues. It’s an inexpensive hotel in midtown. It’s perfect.
John
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Close to theaters
Carmen
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The check in and out process was smooth. They had a designated area for early arrival luggage and staff was friendly and quite professional. The room was nicely decorated and was clean all around. The housekeeping staff were excellent and super helpful.
Nick
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Bathroom lacked proper counter space, and shower soaps didn’t have the best scent.
Deepthi
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Too noisy and cramped
Ariel
icon-Business
Business
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I am writing to express my deep disappointment with my recent stay at Dream Midtown. Unfortunately, my experience fell far below expectations for a hotel of this caliber. • Upon arrival on Wednesday, my colleague and I were told the only restroom available was in the connected restaurant. The restroom was small, unsanitary, and not suitable for changing clothes or handling luggage. • The front desk staff appeared unwelcoming and uninterested in assisting us. • The elevators were extremely slow, to the point where I regularly resorted to taking the stairs to the 7th floor. • At checkout, I was pressured into using what was presented as the hotel’s car service. Without consent, my luggage was placed into an SUV while I was still waiting on my Uber. Only after I was inside the vehicle was I told the ride would cost $97—nearly double my Uber fare. The driver became frustrated when I did not have cash, and when I requested a receipt, I was given an unmarked slip of black paper with no details of the transaction. This felt misleading and unprofessional. The only positive aspect of my stay was the hotel’s location. However, given the issues outlined above, I will not be returning, nor can I recommend this hotel to colleagues or peers. For the price point, the overall experience was unacceptable and at times felt like a scam. I hope you take this feedback seriously and address these concerns for future guests.
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vicki
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location and friendly staff. There was a smell of cigarette smoke,
Alexey
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Amazing place to stay for exploring NY
TERESA
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

good location
Antony
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The room was small, probably the smallest I’ve stayed in, and there was little space to store my suitcase. Fortunately, I was travelling alone, so it stayed in 1 side of the bed. I also had a window with frosted glass as it looked out on to a roof with windows opposite. On the positive, the bed was super comfy, staff were friendly and check-in.out was easy. The location was also fantastic: Times Square, Rockefeller Centre, Central Park Hells Kitchen and Theatre-land were all within a 15 minute walk. It was also very easy to access JFK airport using the nearby Subway.
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Manny
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great Location. Very Nice Staff
Dorothea
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room size is quaint and limited yet, all other areas were very nice.
Christina
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room was clean, however I asked for a quiet interior room and could hear club music and people screaming until at least midnight. Ive stayed here before and there are no quiet rooms. Stay somewhere else if you need sleep like me.
Alexander
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Was over all a great time in NYC the room was a bit dirty and beat up. I reserved a different room, they said they upgraded me but I think they actually down graded me
stephanie
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Furniture is worn down.
Sahar
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great location, very clean with great service I was disappointed not to have a fridge or coffee maker.
Christopher
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Fees at check in. Charged 100$ for wifi, when advertised as free wifi. When asked front desk at checkout, claimed a “service fee” and i would be refunded some of the money. Both fees and internet were supposed to be covered, but was charged at check in. Do not go here.
Number of reviews per page
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