Great location but hair in the room and bathroom, tired furniture, tv not working properly, bed blocking the window, no staff present

One of the strange things was that this hotel was converted as "smart hotel" few weeks ago. As a "smart" hotel, it let me feel a very stupid guest. No reception, wrong phone numbers, nobody answered in hotels.com, nobody answered in the Hotel WhatsApp until another guest was able to call a secret number, where the person in charge finally sent me the link to register. The whole afternoon I saw people trying to check in having the same challenges ... WOW - nightmare, I waited 90 minutes outside; luckily somebody exited the hotel and I was able to find a chair in the "reception" at least waited while seating

Clean, well maintained hotel near Piata Romana (and the metro). Only issue was that I was not sent my confirmation email prior to check in and so could not do so. As there are no staff at the hotel I had to call them, and to be fair they were very helpful but I feel I shouldn’t have had to call at all. Aside from that it was perfect.

never saw any staff

The staff was nice

Very bad room

Excellent location and good value for money

The metalic shower enclosure is all rusted and rusted water was leaking on the bathroom tiles. Furniture is dated and very tired. The mattress is a little more than a few bags of foam. I stayed on the top floor (6th floor) and it took 10 minutes to get any hot water in the morning. Expedia continues to list this hotel despite my objections, claiming to have forwarded my remarks and photos to the marketing group - very disappointing.

Hotel needs to be updated and a deep cleaning starting with the entry lobby. Staff is unfriendly and unwilling to accommodate any request from customers. I am surprised that Expedia is endorsing this hotel.

The front desk staff were unwilling to help and looked disinterested while watching things on their phone. The place smells of sewage when you walk in door and out of your room.

My stay at the hotel was nice. My family stated that they saw bugs in the bathroom. I would have given 5 stars, however not all rooms were ready at 4pm as promised.

Very clean and they were always quick to help

At 11 pm at night, the receptionist entered my room without my permission while I was in bed to retrieve another guests forgotten luggage. Unbelievable. He should have called and asked for permission first. I should have reported him to his manager and police for illegal entry. Criminal!

It was very close to Bucharests Business school where I had classes. My room was large enough to stay comfortably for a week.

Great location, clean, quiet. Close to restaurants and shopping area. Variety of breakfast options. We paid 40 lei for car parking, it would be nice yo have parking included. Over all we recommend

Breakfast was very limited compared to other hotels we have stayed in but that might be due to it not being a busy or big hotel. The room was generally clean but the bath wasn’t so great with a reasonable amount of mould around it. It’s not really got a bar as such. If you want a drink they just have bottles of beer that the person on reception will get for you. Thinking it had a proper bar was part of the draw to this hotel so it was a great disappointment. The bed was very comfortable.

I had several bookings over about two weeks, stayed in 5 different rooms, the a/c didn’t work in any of them

Great hotel in an excellent location, just a 2 minute walk from the 100 bus stop (to/from Otopeni airport) restaurants and takeaways within easy walking distance. We had a suite which was huge with 2 bathrooms, lovely warm room despite the thick snow outside. Staff were friendly and very helpful. Only stayed one night but would definitely stay again. Value for money was excellent for a city centre hotel.

Its okay

Very good for the price i paid, clean room was well apointed.