Best Western Santakos Hotel

Explore Best Western Santakos Hotel
8.4
Very Good
From 445 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

9.2

Service and Facilites

8.6

Traveler Reviews Best Western Santakos Hotel

Number of reviews per page
20
40
Top reviews
Martin
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Everything A-OK
Simon
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Fab room
Jaroslaw
icon-Business
Business
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Dobry hotel, z bezpłatnym parkingiem. Czajnik i lodówka w pokoju. Śniadania niestety słabe - mały wybór dań i produkty spożywcze niskiej jakości.
Ian
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Had a lovely stay. The room was nice and big with a pleasant warm bathroom. The staff were very nice too and the breakfast nice and varied - although I never found the maple syrup for the pancakes.
Thomas
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The quality of rooms is varied to say the least. On some occassions, excellent, but this time, whilst the room had character, it was in quite a sad (and potentially dangerous) state. I think the hotel was overbooked, as breakfast was very chaotic too.
Jaroslaw
icon-Business
Business
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Dobry hotel, wyposażenie pokoi trochę przestarzałe, pora na remont. Śniadania dość słabe. Czajnik w pokoju. Bezpłatny parking.
Laure
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

The reception staff was very very helpful. The room was well insulated, spacious and the bed was comfortable. Breakfast was delicious. The hotel was well placed. On the negative side, the room was too hot and we did not manage to regulate the heating.
Martin
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Excellent location. Very friendly & helpful staff. The room, whilst not the biggest, was a reasonable size, and comfortable. The bathroom was quite small, but because of my disability, that was actually better for me.
John
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The hotel does not have good access for disabled people. There are steps into the reception area. And there is a further set of stairs to the elevator. Going into the building there are 2/3 steps. But no handrail. I also had to miss breakfast as the dinning room is also down a flight of stairs. For this reason, i would not recommend it to people with difficulties walking. Also the room was very dated and definitely needs a re-fit.
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Jason
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Very efficient staff
Jason
icon-Business
Business
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Nice working hotel
Martin
8.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Everything okay with the minor inconvenience of a ridiculously small toilet room (separate from the bathroom). Room spacious, bed comfortable, breakfast very good, staff service minded, on-site parking tight, but safe and free. We usually stay here when visiting Kaunas and never disappointed.
Teddy
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Great location for major tourist attractions
Martin
8.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Yes, it was Easter weekend, but what 4 star (fully booked) hotel closes the bar at 2200hrs on a Saturday evening. Also our room lost electricity in the (enclosed no windows) toilet and the bathroom at 0600hrs and no one working over the weekend to fix it. Thus we had to use the communal toilets near reception, whilst other toilets had no locks on the doors. All we got was a shrug and a sorry for the inconvenience. And.. for the past 8 years still the swimming pool is being "renovated".
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Ronelda
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Great stay!
Ausrine
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

All good.
Britta
8.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

4 night stay in February 2025. Room was clean and spacious. No bottom in the wardrobe but plenty of hanging space. Breakfast was plentiful but items such as meat, cheese, yoghurt were not kept cooled so the cheese and meat were sweaty and the yoghurt was warm. Not an easy hotel to navigate to due to in a car, a one way system and permanent road blocks in place. Well situated for both old and new town.
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Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Good location ,high customer service, nice atmosphere, everything perfect.
Martin L
10.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

A regular stay, very close to restaurants, etc., and pedestrian area. No complaints, although beds a little hard.
Norma
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

Clean and very good value. Just a quick walk to the restaurants and bars.
Number of reviews per page
20
40