Overall Ratings & Reviews Santuzza Hotel Catania

Bathroom very outdated and did not have good drainage, could smell cigarette coming in

The location of the hotel was nice, but my room was right directly behind reception, and at 6am every morning I was rudely awoken by the staff that worked there laughing and joking making extremely loud noise with no concern for guests that was staying there, one morning at 0545 the guy was scraping the walls directly outside my room above my door as they were plastering and painting.. very rude in my opinion The room itself was very old, unkept and basic, the shower head was broken so you have to hold the shower at all times and the toilet flush kept breaking. Other than that the room was fine got the price paid The breakfast was a waste of time, the most limited selection of items I’ve ever seen for a continental breakfast fittting all items on a very small table.. the coffee machine kept on breaking and when it did work, it tasted like cleaning fluid All in all I’d recommend you find another hotel and use this one if there are no better options

Although very friendly staff with nice communication and helpful my door card stopped working the accommodation has been let down by the early morning noise levels. All rooms on the 1st floor are adjacent to the reception with very thin walls, therefore every conversation is heard. Some mornings music can be clearly heard playing from reception as early as 6am and on one occasion some walls were being replastered outside rooms at 7am. This quite clearly seems the norm from staff which is unfortunate. The rooms are spacious, clean and basic which suited our trip just fine and matched the price paid (April). A basic breakfast is included but not used as the coffee machine was broken/leaking water most mornings, therefore we used the various available cafes along the street outside. Overall a affordable pleasant building on a busy street with plenty of amenities just let down by the very early rude awakenings.

Tired and old

Friendly staff & the Best Location! Rooms and Old and need to be Refurbished. I stayed in Sicily for weeks and tried different hotels and rooms to rent, this was the best of a bad bunch! It very hard to find a good hotel in Sicily unless you spend Big Big Money! Hotels are so Overpriced in Sicily and you get very little for your money. Yes I would stay here again. Unfortunately there was no lift and the hostel in on the Top floor of a high building but if you are fit then that’s ok. I lost the room card and kindly they did not charge me ! This is an open and honest review! If it helps you will see my Guided Tours from Sicily with my Tips and Recommendations on You Tube @ Travel with Col

It is very bad, old and the reception is not comfortable. I spent a night as if I was in a prison. I do not recommend it at all. It does not deserve a single star.

It was very quirky and very central and the longer I stayed the more I liked it.

Great location, basics rooms but as expected.

The location is close to everything.

The location of this hotel is excellent. I went back to my room to rest or refresh. Then I went out again. There is a cinema next door. The main department store is a block away.

It can't be a 3 star hotel, simply can't. - the floor was dirty all the time, I think, tiles are crumbling. - one of the doors in the shower cabin was absent and therefore each shower created a little flood in the bathroom. - there was no soap. Only sachets with shampoo and shower gel so there was always mess on the sink due to gel spills. - AC didn't work. We arrived late on the first night and realized that it is more of a fan rather than an AC and spent a nightmare of a night simply roasted in the bed. We couldn't sleep, we couldn't breathe. - the next night we got a replacement for the AC (see on the picture) that roared like a ford Mustang from the 80-s and also prevented us from closing the door to the balcony (which happens to be to the main street). It was extremely loud due to the open door and we couldn't sleep still as the cooler also failed to cool the room down with the door open to the hot night. I also loved the touch with the bottle to collect the condensed water. It got filled every 2-3 hours and we woke to empty it and if we failed, then there was water all over the room. It was a torture, we were sleep depraved every night.

location is good,room condition is so-so

Right in the Centre .... very helpful reception desk will definitely return

Hotel is directly across the street from airport bus stop. They moved me down the street from the actual hotel. It’s in front of a busy restaurant but I didn’t have any problem sleeping. Staff was friendly. Central and convenient location, can’t complain at the price.

Perfect location..Very helpful staff..Nice clean rooms...Airport bus stop in front of hotel

Friendly and helpful service. Safe situation and 24 hour reception. We were able to arrive early and leave our bags. Good sized rooms and en_suites. No tea making facility.

The hotel is in an excellent location, very central and convenient. The staff were very friendly and helpful. Our room was very clean and comfortable, the only downside was that the air conditioning didn't work that well - unfortunately we didn't get the chance to raise the issue with staff as we only stayed one night and left very early in the morning. Overall we enjoyed our stay and I would stay there again in future.

We got this hotel for a day trip to Catania. It was clean. The staff was friendly and let us check in at 8am. We just hung out in the room but didn't sleep there or shower. Don't open the window unless you want mosquitoes to have free reign!

I didnt stay there, they move me to an other hotel that was beautiful place. Im glad that santuzza hotel didnt want my bussiness

Really friendly staff. Great location.