Salvia Cancun Aparts

Explore Salvia Cancun Aparts
7.8
Pleasant
From 268 reviews
Cleanliness

7.8

Room Comfort

7.6

Location

8.0

Service and Facilites

7.4

Traveler Reviews Salvia Cancun Aparts

Number of reviews per page
20
40
Top reviews
William
icon-
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

WARNING: A $184 USD/Night Health, Safety, and Noise Nightmare! DO NOT BOOK THIS PROPERTY. I paid $184 USD per night for a room that failed every basic standard of safety, security, and hygiene. I have uploaded photos and video to document these unacceptable conditions. ​The Major Safety & Security Failures: ​Zero Security in this Room!! The exterior door leading to the public hallway had no deadbolt. It only had a flimsy, bathroom-style privacy lock. As a guest, I felt completely unsafe and exposed in this room. Staff would lighthy tap on door before entering not speaking English. ​Electrical Hazard!: There is an open hole in the balcony ceiling with exposed wiring where a light fixture should be (see photo). This is a blatant building code violation. ​Biohazard in the Shower!: There was zero hot water and no real water pressure even for a cold shower. Worse, the shower does not drain at all (see video). I had to stand in ankle-deep, stagnant drainage filth. Management ignored my reports for my entire three-day stay. ​Additional Neglect: ​Non-Stop Construction: There is major construction next door that was never disclosed. Expect power tools and heavy machinery noise throughout the day. ​Zero Housekeeping: Upon check-in, the bed wasn't even properly made (see photo), and the paint is peeling/bubbling off the walls and shelves. ​Bizarre Setup: Two unplugged lamps were left sitting on the dresser, blocking the TV. ​This property is a health hazard, and security risk!
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Svetlana
icon-with Partner
with Partner
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This hotel/condos is a scam. The pictures are not of what you are going to get. Everything is very old and broken. It's not 3 star property by any means. I read other reviews complaining about noise from the near by club, to us it wasnt a big issue. However the room door doesn't close unless you slam it. So don't plan on going to sleep before any of your neighbors get home. Worst hotel I've ever stayed at!
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Eduardo
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

No good
Gabrielle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Beautiful view
RAFAEL
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Buena ubicación, acceso a la playa,
Thomas
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

My wife and I in 204A oceanfront and adult kids in 204B.. Great beach location, close to restaurants, bars and an excellent grocery store. Had enough kitchen items to make some meals in but more of a minimalist kitchen. Perfect ocean veiws that we enjoyed every day. Close enough to hear the bass of beach bar music during the day but it always seem to shut down by 10-11 if not earlier and we go to bed later so not ab issue. The beds were horrible... rock hard but somehow also did not properly support your body. In 50+ years I never had a toilet seat that could hurt you but the seats here were so flimsy that they managed to flex and pinch your legs or butt of all of us at some point. Even with those bad points we overall enjoyed our stay but the beds and toilet seat would have to be fixed for me to return there.
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Sameer
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Everything was good except, property was old, wash basin faucet and flush did not work normally, utensils provided were inadequate and the cooktop took a lot of time to heat and not meant for all dishes. Also, the air conditioner started malfunctioning in day 2, which was rectified.
Radhika
icon-Family
Family
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The studio room was bigger than I expected and the views of the Caribbean Sea were amazing. We could watch the sunrise from the bed. We were so close to the sea that we could hear the waves when the balcony doors were open. The bed was comfortable but the pillows were lumpy. The bathroom was functional but very small. The kitchenette was convenient. The hotel wi-fi was very bad, we could not rely on it at all. The neighboring Coco Bongo can be very noisy at times. Definitely recommend it for the convenience and location though.
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Victoria
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

nice view
Dan
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

My room needs an update
Veronica
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Just horrible and for the price I paid I expected better. Staff was bad and smelled horrible the hall way smelled like marijuana we did complain but all we saw was a security walk the hall way.
Elizabeth
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

If you are on budget it is okay but be prepared to a very old facility built in the 60's and not renovated. Appliances are from the same time period and often fail to work. It is very conveniently located and the pool is cozy and clean. Communication with the hotel is impossible. Tried calling for days without an answer. Same calling reception. Just being fair... I love Cancun!
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IBTIHAGE
icon-Family
Family
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Everything was very good Good location Marlene was extremely awesome attending our requests and the whole team very nice
Vernon Zachary
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

It was ok, bed was rock hard, but the free parking was cool. Power went out my last day there and had to carry bags down four flights of stairs.
FRANKLIN
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Vrry close to the beach
Maria
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Nice hotel, great ocean view but the service at the front desk is terrible.
Laura
8.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

very nice staff and very helpful as well
Jose
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Is not a luxury place. What it is, is close to all the nightlife in the area. Everything is walking distance from the property.
Patricia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Lovely beach front, practical studio condos. Helpful and kind front staff , security and maid service are all helpful and friendly. Beach front access with options for shade . Don’t need anything more.
Teresa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Everything was fine but we didnt like that there were no beach chairs or umbrellas available. I sent an email to the hostess before my arrival about having access to the room earlier because of health issues but I didn't receive a response.
Number of reviews per page
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