Overall Ratings & Reviews Velvet Hotel Manchester, WorldHotels Crafted

Fantastic location. Very close to Manchester Piccadilly train station. Gay Village area of Manchester. Professional reception staff. Helpful with directions. Beautiful accommodation. Very clean room and bathroom. Toiletries provided. We had an early start in the morning and they provided breakfast in a bag delivered to our room as requested to take on the train. Great variety of items too. Will definitely be returning.

Its really really dated and the condition is sub par. The edges of the room look like they need a good hoover. Everywhere needs a lick of paint and a good spruce. Room smelt damp too. No amount of a shiny reception and cheap glass of prosecco is going to help. Make the rooms the same standard as the reception area. Disappointing!

Very. Icely surprised with my stay here, I have to say best all expectations Only downside was the WiFi, I was on business and kept signing off every so often and also very slow

Quick check in, close to train station and bars

If the bar had been open for residents til a little later in the evening then the stay would have been even more perfect. But thanks everyone for making our stay so enjoyable.

Great location and loved the decor and vibe. The fragrance in reception is divine. Room and bathroom were very well equipped. Bed was massive and comfortable except where the mattress topper didnt reach the edges. There was a bit of noise from canal street and noise from electric blinds closing in other rooms but not bad enough to mark it down.

lovely place - only point was the room was replay hot nd we couldn't turn down the air con

It’s in a vibrant part of the city, so be prepared for the sound of folks enjoying themselves. If you want a quiet part of Manchester this isn’t it. The hotel was luxurious from start the finish - glass of Prosecco on arrival. Bathroom with a huge bath & shower - huge comfy super king sized bed - huge TV too. The staff were personable & couldn’t do enough for you; one of those rare places where they genuinely looked as though they were enjoying their job. There was a lovely coffee machine, a well stocked fridge & snacks. Honestly, can’t fault this place. Ah - maybe not enough hangers; but I could have easily asked!

Really lovely helpful staff. Nice to get such a friendly welcome. Beautiful room. Great location.

The room was clean with modern decor and had a lovely view of the canal. The hotel is located a short walk from Piccadilly station, and within walking distance to many shops, bars and restaurants. We will definitely visit again in the future.

Incredibly friendly and helpful staff!

Absolutely loved our stay! Couple niggles… Mini bar over priced and the lighting in the room is too dull, had to use bathroom mirror, having fybromyagia could have done with sitting at desk. Staff are lovely and very helpful. Room was clean and tidy. Overall I would stay again.

Wouldn’t recommend; stayed recently and was given a room that was already occupied by another customer. Moved to another room that was in such bad condition, window handle was broken and detached, window blinds which are mechanical didn’t work, kettle didn’t operate, breakfast didn’t arrive to the room as arranged (as assume because we was moved). Walls were chipped and marked. After speaking to the hotel directly and through hotels.com they accused me of fabricating the issues after I had left. Very dissapointed by this hotel, customer service with dealing with this issue has been horrendous from the hotel side - Hotels.com have been amazing though with the support. Wouldn’t recommend this hotel to anyone for the price you pay; you expect more and a better response to issues when they arise, to be accused of lying is disrespectful. Not inclusive at all for a hotel on the Canal Street.

Stayed in this hotel quite few times never disappoints in a great area to right on canal street will always be our fave!

Absolutely fantastic room and staff, a warm welcome and great location. Great that breakfast is delivered to your room as a standard, but not one to get excited about, it was a disappointing continental as far as continentals go and definitely not worth the money I'm afraid. Wouldn't stop me from staying again though, everything else was brilliant

Our stay here was very good the bed is mega comfy, the hotel is very clean and the service from the staff is very friendly

The room was not worth the £138 per night. Barely enough room to swing a cat and it did not include breakfast. Was woken at 04:00 and 04:30 by a bin lorry emptying the glass bin.

Amazing room with friendly helpful staff

My husband and I booked a 1 night stay as we were watching a comedian at O2 Apollo. It was a very direct, simple 20min walk to the venue. Being right on the canal was a beautiful setting. We stayed on a Thursday eve and it was busy, but the noise was not heard in our room, which was fab! Bed was so comfortable. A very compact room, but had everything we needed (we stayed in a cozy kingsize). The welcome drink of prosecco was a great touch too. Loved the minibar option too (we did not purchase, but appreciated the option nonetheless).

Basic rooms, more akin to a lower rated hotel