Overall Ratings & Reviews Grand Hotel Gaziantep

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It is a very good hotel, clean, with attentive staff (especially Mr. Hasan at the front). Parking is available at the back. But the air conditioning did not work well for some reason in our room even when we dropped the setpoint down to 18°C). It became unbearably hot (27°C) in our room. We needed to open our window in order to cool it down overnight, which seems like a ghetto thing to have to do in such a high-class hotel. Very strange. But otherwise a reasonably good stay.

Nice place and nice people, that particular day looks like they had big event , breakfasts dinning area was very crowded but staff was trying hard to accommodate all and keep service in line.

Room carpets need replacement

Poor breakfast no toast or toaster.

I stayed there for 3 nights and it was great. I will book again in nearest time.

Very pleasant stay; great service. Gorgeous spa/sauna + great massage services. Up to par with other 4/5-star hotels in other countries. They also let us check in early and check out late. We tried the restaurant in the hotel and really liked the fish soup (balik corba). Some basic Turkish is recommended if you want to communicate clearly with the hotel staff!

Very central and clean hotel

Hotel was clean, staff wore masks, where helpful and polite. Room was slightly on the small side, but bed was comfy. Breakfast was one of the better ones I have had in a hotel.

There was bed bugs

Great.

Good location, and close to

This was our third time in gaziantep and this was the best hotel so far . Hotel Staff been amazingly helpful. Location and the comfort of the hotel been great We highly recommend this hotel .

The WiFi quality is terrible. I had to purchase data on my phone as it was very weak connection. The breakfast is extremely basic and I’ve had better breakfasts in hostels.

Very friendly and cooperative staff. Property is very clean and well maintained. Five stars

I give this hotel bad point that they take my passport and my wife passport too until we make check out next day. I don not know why they do it that but i suppose for granite and that strange because i paid all the rent cost before i come to hotel by this website.

The hotel is FANTASTIC, especially the breakfasts. But there is not enough light in the room, esp,. to read in the evening.

Overall ok

I arrived late, at around 11pm, and was tired after a long drive. I was consequently unhappy when the doorman/porter (who was dressed more akin to a maintenance engineer) stopped me from driving into the parking area because he was giving preference to departing guests who were blocking the entrance with a continuing stream of cars. When I managed to break through the queue he directed me where to park, I grabbed my bags and went to reception. He rudely and aggressively followed me in and demanded my keys so he could move my car from where he had directed me to park it and refused as it had been correctly parked with no valet nor porterage offered on arrival. I paid an extortionate extra amount for my travel companion to unexpectedly share a twin room with me even though the room had been equipped for only one guest and there was no shower gel provided whatsoever. The room was good otherwise, and breakfast was fine, but my stay had been irreversibly clouded by the rudeness of staff on arrival. Seriously not worth its rating!

It was comfortable overall, small issue with airconditioning but overall very satisfied