From the moment we walked in the front door we met with courteous, friendly and helpful staff who spoke excellent English. They were extremely responsive with any question or request we had. The entire facility was very clean including the room and nice large bathroom. The large window opened out onto the piazza which was lovely. Breakfast included with the room was amazing! Full buffet with everything you might think of to eat. The staff for breakfast were also very courteous and responsive. An excellent place to stay, centrally located to just about everything you want to see in Florence. Highly recommend this Hotel.

Everything and everyone was great. Will love to stay again. Yes great location as well.

Great hotel in a perfect location. Friend fly staff and comfortable rooms.

Breakfast was delicious each morning. The place is stylish and comfortable. Staff were all friendly and helpful. Great central location next to everything! Only downside was not many outlets for charging. Otherwise 100/100!

I would not class this as a 4 star hotel at all it is more like a 3 star using the nice lobby of the sister hotel adjoining. The room was clean and basic but incredibly small . I should have checked the actual room size prior to booking but it is extremely compact and had no space for suitcases . The shower was incredibly difficult to use due to the incredibly small size for reference im 5 ft 4. The staff were really kind, courteous and friendly. Always happy to help with any enquiries. The breakfast was lovely and very accommodating for people with allergens. Overall an okay stay just wish the room and shower had more space .

Excellent breakfast buffet, lovely clean room.

Excellent hotel. Great location and huge bedroom with great view. Breakfaat was included.

Room hot and shower small but nice people

Great location, close to

Staff is courteous, room is very clean. Shower was so small i was bumping into corners to just turn around- and I am a small woman. Breakfast is absolutely delicious. I do not recommend this hotel to light-mid sleepers. The room is not sound proof at ALL. I could hear every single word the guests in the room next to me were saying and they were speaking at a normal volume. I could hear them turn on the sink or flush the toilet. I am a light sleeper and this went on until 2am and I had to be up at 7am to leave for my flight. I was really upset but didn't complain because I could tell they were not being loud- it is the rooms.

Nice staff and solid breakfast. Beautiful rooms.

It was not bad

Courteous staff. Nice breakfast buffet. Clean room. Great location. Close to the train station and walking distance to all the sites!

The room was very clean. The location was good. The staff were all very friendly and efficient. Breakfast had a nice variety.

Great location and excellent breakfast. However, the room was extremely small — the bathroom had barely enough space to sit. If someone is even slightly big-boned, it would be difficult to fit comfortably in the bathroom, and the shower tub was so tiny there was hardly any room to move.

Not easy to find, but right on the square and part of another hotel (joint). Very short walk from the train station. Staff was very helpful and friendly.

ok

The room was spacious and clean but the shower was super small. My husband who is not large could barely fit in.

Shower cabinet is very small. I had to wash my feet in the bide

Great location, near restaurants, squares, train station and duomo Downsides were how to find as the outside name is hotel garrabadi and not hotel Rosso 23 so spent time walking up and down looking for it. Breakfast was limited and difficult to love around and in crampt space