Overall Ratings & Reviews Gamma Ciudad Juarez

Great

Very inviting the moment I pulled in, and welcomed the moment I walked in. Helpful staff, and the bartender was awesome!

Great place, will definitely stay again

The room was good and the staff was super friendly and welcoming

One of the best places to stay

Clean and quiet

The hotel itself is very, very nice - amenities are beautiful and clean, rooms are convenient and spacious, restaurant is nice and big. During the day there are barely any people there. However, I asked the front desk specifically NOT to do housekiiping in my room ( I don't understand the need to change towels and clean daily), and came nack from the gym to find the cleaning lady inside and a string smell of cleaning solution, which I cannot stand! Front desk can clearly be improved. They could also use an air freshener/scent in the main lobby. And please, stop stamping the toilet paper, it's very inconvenient to use it after!

Always a pleasant stay

Edit : I'm speechless. Frond desk does whatever they want 🙈 I asked them NOT to do the housekeeping on my room ON PURPOSE, because I don't need my bed made daily and fresh towels daily !!!! It's driving me crazy, what a waste of resources !!!! I come back from the gym to find the cleaning lady inside and a strong smell of chemicals that I cannot stand !!!! I went to the front desk furious. Now I'm waiting outside of my room for this smell to evaporate while I cannot even go back inside my room to take shower. This hotel is very, very nice inside. You can get a quiet room on the parking lot side, or a one inside with a view. The restaurant is spacious, the pool and lounge are beautiful. The only thing is that in the lobby they need some aroma because it smells like the pipes. During the day the hotel seems to be almost empty. Gym is pretty decent, the staff is attentive. I just don't understand the need for housekeeping service if im only staying in the hotel for 2 days. That's unnecessary. Also, please don't stamp toilet paper ! It's very inconvenient to use it after !!!

Everyone is friendly. Hotel is nice overall.

Super

Excellent service, nice and clean room, food at the restaurant good, great location.

Great experience

I was pleasantly surprised with the hotel. The location is very convenient and the overall feel of the hotel was very upscale. It was a great option.

Excelente servicio

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Muy buen hotel, y seguro parqueadero

Close to restaurants

Great stay for great price. Only downside we encountered was no WiFi service while we stayed.

The property felt very safe. However, the parking security was very loud at night and in the early morning you can hear them shouting. The bathrooms are very small but it wasn’t that bad. Nice hotel overall