Overall Ratings & Reviews Hotel Marte

Really good location and only a short walk to the bus station. Staff were very pleasant. Breakfast was the best I’ve had in Puerto , there was something for everyone to eat and very good quality. The building was very clean and had great WiFi . I’ve been here 3 times now and will be booking again in the future.

Pleasant stay. Good thing was able to get UK TV eg BBC1 and ITV. This is very unusual. Rooms were nice with kitchen area. Was not impressed with breakfast, it was OK but missing some items. Good value. Recommended.

Older facility but clean and well maintained. Great staff.

only fault no sky or bbc news

Budget hotel in a reasonably good location close to public parking. Breakfast was excellent. Staff was pretty welcoming and accommodating. These are all the pluses. The condition of the property, however, is terrible. No air conditioning (as expected), but there was also low air circulation in the room. Even being terribly tired after a long day you may not have a comfortable sleep. Furniture, walls are all awfully tired. On the top of all, room had no flowing water in the morning. So you can’t take a shower, flush the toilet or even wash your hands. So I would never return and never recommend anyone staying here!

The hotel is very conveniently located near the bus station, the staff are friendly and helpful and the breakfasts are very good. On the down side the wifi was unreliable and could not be accessed at peak times, secondly my room's only source of natural light was a light well which was a bit depressing.

Nice Hotel in great location. Plenty areas to sit and sunbathe, also small pool area. Room and all areas were very clean. Nice foyer with a reasonably priced bar. Breakfast was included, limited choice, however adequate.

very good for stop over to north airport

I had a budget room so it was ok, there are nicer options with balcony. There is a nice foyer to sit in. The breakfast was good with plenty of choice. Nice and central and only 10 minutes from the bus station.

Breakfast is excellent value for money at 6 euros !

I liked the location of this hotel as it was easy to get around to different central points - although cars and coaches had to drop us around the corner but it was a short walk. The staff were friendly and helpful. I was disappointed that it took a few days of me constantly asking for an iron. The WiFi was really bad. Also the room temperature couldn’t be adjusted and was often cold in the night. There was no air conditioning or heating facilities in the room.

It was good, especially the tango

Good stay, nice room, attentive staff, food tasty for breakfast and dinner. Roof top pool small and refreshing good for cooling down with good views of mount Teide and the atlantic ocean. Accessability dificult due to different levels and stair access to lifts, room toiletries very limited, food not always replenished after initial rush.

Great location and really nice staff. Close to several restaurants

took a while to check in , eggs at breakfast well over cooked

We have stayed before at the Marte and it was ok. This time the room had a really bad sour drain smell the whole and we complained.. The breakfast was very very poor!! Cold beans... no scrambled egg.. very limited choice of hot food fatty bacon... overall it was not worth half the money and we won't return.. We are disappointed because we liked the service and location but they have dropped their standards too low I'm afraid..

Clean, good breakfast. Funny smell from closet when opened. Helpful front desk

Hotel Matte was is in a great location, only 5 mins walk to old centre of Puerto with bars,cafés etc. About 10 mins walk to the harbour. Staff are so friendly and can't do enough. Rooms have plenty of wardrobe space with extra draws. Cleanliness is exceptional. Bar staff great, just a brilliant hotel.

Hotel employees are so kind and helpful. Went out of their way to pack us a lunch to go on the day we left because we had missed dinner the night before. Food is good! There is a pool atop the hotel with STUNNING views of Tiede and Puerto Cruz. Chaise lounges and umbrellas included. Located a 2 minute walk from main bus area if you are coming by public transport. Very easy to find. The only inconvience I saw was the lack of air conditioning in the rooms, could be a problem during the summer but in the winter it was fine.

Everything was simply amazing. I have never been in better hotel. Really. The room is not large, but it has all you need for amazing holiday. People who write negative rewievs have to be luxurious guests who look for 5 stars hotels. This hotel has three stars and I think, that it should have at least four. But room is not everything. Breakfest was delicious, better than in café, really amazing. You have wide range of choice. I really appreciated hot buffet. Dinners were better than in local restaurants. I think that for this price of the hotel I would not find better hotel in whole Canary islands. Really recommend!!!!!!! Best stay ever. Location is near the sea and also main bus station. Everything you need is nearby. I have never stayed in better hotel for this price!! It should have 4 stars! Absolutely amazing.