Overall Ratings & Reviews Best Western Plus Waynesboro Inn & Suites Conference Center

Clean and healthy

Great hotel and great location for visiting Shenandoah National Park. We will be back!

Didn't have to pay extra to park, and having breakfast included helped start the day!

Staff is super friendly, but rooms were average and bedding was difficult to sleep. Our shower curtain was broke so water was all over floor after showing. Hot breakfast was pretty good, lots offered. Pool area did not look like the pictures, neither did the courtyard area.

Great staff worker

Front desk lady was not nice at all

We were traveling home from our vacation. We were able to check in and with the many restaurants around, have a nice meal after driving about 7 hours. Our room was so nice and we had several options for breakfast.

Great location, clean and updated property.

The nicest and most helpful housekeeping staff I’ve ever encountered. Very kind to my service dogs. Clean and comfortable room

Check in took 10 mins…man was not friendly at all. Barely looked up from computer. After loading luggage cart, discovered totally flat tier. Struggled to get into lobby. Same gentleman had little reaction when informed. Got another cart and dis nor offer to assist with transfer. AC in room did not work, maintenance came up and flipped the plug breaker. Old, dated motel. Bed uncomfortable. Cobwebs in windowsills and corners. Pool dirty, no towels. Breakfast only bright spot.

At least the sheets and bath room was clean. The carpet was the only drawback. How hard is it to vacuum between the beds and the night stand or in the corners and along the walls…..

Nice, clean hotel. Lots of good food options within walking distance. I would stay here again for sure.

The hotel was “tired” looking. Staff was friendly.

Although they state renovations were done there is still room for additional improvements to the rooms (need to lose wallpaper and get adjustable shower head). The furniture (to include bed) was comfortable and room was a large space.

This hotel is now my “go to” when I visit the area.

The property seems well maintained and pretty clean. We found a spider in our room when we first walked in, which for my wife wasn't the best of starts.AC struggled to keep the room cool but otherwise it was nice.

Close to good restaurants and attractions I was interested in.

Clean, breakfast not as good as previous BWH+, but okay.

Our room was very large and the bed was nice and comfortable. The air conditioning worked great and even though there was a local prom being held at the venue, we were not able to hear and were able to get a very good night's sleep. The staff was very friendly. We will likely return to this location when traveling through the area in the future

Clerk was very friendly and helpful. Quick check in