Overall Ratings & Reviews Staybridge Suites INDIANAPOLIS-CARMEL by IHG, an IHG Hotel

Great location. Breakfast and social hour was very good. Found multiple crayons in random locations around the room that were not ours so made me wonder how good of a job the cleaning crew did. A very enjoyable stay overall.

Everything was clean and quiet

Nothing close by. Could use a good cleaning.

Very nice! Staying again for second surgery.

Great breakfast. Very friendly staff. Clean.

Nice place but was not given the room we booked!!!!! Reserved a suite with 3 beds but was told, they did not have a room available!! Not happy about the situation! Six adults and only 2 beds was not what we planned on!! Will never book with Expedia or Staybridge again!!!

Excellent suites all clean thanks

Service was great, Hotel was great. TV and Remote didn’t function very smoothly, The bed was not comfortable at all. I booked a Queen bedroom, but the bed in our room was only a Full Size. I feel like we were missing a Comforter. It’s a good convenient place to stay for a short period of time.

I was in town for my granddaughter’s dance competition and I could not have been more pleased. The location, accommodations, cleanliness, friendliness of staff and superb breakfast ( flavor and variety) definitely make me want to return. Thanks so much!

Beautiful property it wasn’t too loud. Breakfast was good. Parking was not too bad. I would definitely stay here again if I ever travel back to Indianapolis.

Great property. Trip with our grandsons and the two bedroom suite is perfect. A little disappointed that the hot tub picture was filled and not there anymore. The snack breakfast area is excellent

Stayed there for a week with a family of five in one of their two bedroom suites. It was fantastic and we'd absolutely stay there again (and likely will!) Big plusses: 1) The breakfast is fantastic. Way better than I typically expect for a free breakfast - there was fresh fruit, eggs and a breakfast meat every morning and they kept things well stocked. 2) The pool and exercise rooms are a plus. A lot of extended stay places don't have these amenities. 3) The facility was in very good condition (as of Fall 2024). I think the only way this might not meet expectations is that the housekeeping wasn't quite as comprehensive as you might be used to. For example, they don't change your towels and sheets every day. That wasn't an issue for us and they likely would have done it more often if we weren't constantly in the room. But if you are a stickler for daily maid service, you may want to pick another hotel.

Very nice place!

Cleanest dog friendly hotel I have ever stayed at.

Our day was good, but check-in was really bad. I told them that we had booked and paid through hotel.com but I had not yet received a receipt and they had no record of my payment. Only my name as reserved so the guy at the front desk did not seem like what he was doing And he charged me two times on my credit card for $105 each time. Then when we got back to my room about an hour later, I saw that we had a receipt for $131 to Hotels.com as of now we still have not Received notice that the previous 2 $105 charges have been reversed. Other than that, the stay was fine.

Breakfast and dining area were good.

Love stay there.

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Great staff and amenities!

Hotel and room were great! Just need to clean a little better. Dust everywhere!