Overall Ratings & Reviews Quality Inn & Suites at The Outlets Mercedes/Weslaco

The room was large. Close to the places I needed to be. Was expecting a lesser experience, but was pleasantly surprised.

Everything great

Good

Very convenient to go into town and back.Also , considered it very safe to walk into the nearby stores

El abanico no funcionaba y las luces del abanico tampoco

Nice room

Check in person was friendly. They charged my card even though I requested to pay at check in. Not a big deal but did plan on using a different card when checking in. Our room had a musty, mildew like odor. Floor felt sticky. Cabinets were dirty. There were bleach like stains on the bed platform. Breakfast area was also pretty dirty. The place could definitely use a deep cleaning.

It's not that clean and has a smell :(

Convenient and great location

Power went out

Room was dirty, chair in the room fell apart, sofa was stained, no Kleenex/tissue The gentleman possibly manager was rude when I asked if I could check in early…he wanted an additional $35. At check out the gentleman was sleeping, I had to knock loudly on the door to wake him up. Not a good experience….

Just a terrible experience

Good place to stay

Our room didn't have a trash can in the room just the bathroom. Out toilet didn't work properly and my husband had to mess with it. The property was dirty on the outside.

It was better than last time i just should have gotten there earlier to get a first floor room

All employees were very attentive and courteous.

The staff was really friendly. Hot breakfast available every morning Property was quiet and conveniently located within walking distance to outlet mall The only issue was the TV- not very many channels avaiy

The staff was very nice kind

Perfect

Perfect stay! Literally a few steps from Outlets! And after a good day of shopping, literally a few steps also from restaurants for dinner and drinks!