Overall Ratings & Reviews Fairfield Inn & Suites Amarillo West/Medical Center

.

This hotel was very nice. It was clean, and the price was great. The service was awesome! The breakfast was one of the best I have had in a hotel for a long time! The only bad thing I experienced was a broken hot tub, which is why I stopped there after a very long drive.

The breakfast was just right. Rooms were clean. The swimming pool was nice. The staff was great.

Very nice and breakfast was sooo good 👍👍👍

Great rooms nice clean spacious bathroom..loved it highly recommend

Friendly staff. Great breakfast!!

Hotel was just fine, but I reserved and paid through Trivago/Exedia, but at check-in, they said the lowest rate was $129 (my res was for $89). They told me that they had a double queen - non handicap room. I told them that was perfect, but their payment/reservation info was not correct, they looked again and came up w/ $99 (again, I stated I already paid through Expedia. When they found my reservation - my room changed to a single queen handicapped room. I accepted it as there were people waiting behind me, but out was a TERRIBLE check-In experience.

There was a man in the hallway across from the pool wearing a beanie and sweatshirt hanging outside of the pool area. He did not appear to be an employee and kept looking into the pool area throught the window. Being a female with my children, I am very aware of my surroundings. He seemed suspicious, until I saw him enter the maintainace room. That made me feel better as I knew that was an employee. However, it would be safer to have ALL employees dress in a manner that identifies them as an employee and wear a name badge at all times. Other than that, the stay was great.

Hot tub and pool exceeded expectations

The fire alarm at 1201 am was fun lol

Friendly staff, clean room quiet surroundings made for a restful night.

The fire alarm went off multiple times , first one at 1 am because someone prank pulled it, second time in the morning because someone burnt toast, third time unknown reason. Traveling with young kids this was difficult as none of us got much sleep. Other than that the hotel was fine

Friendly! Well done! Clean! And such a good price! Sad that the pool was out of order but that speaks to the immaculate cleanliness of their pool team!

Best of the best

It felt safe and very clean!

Very clean and breakfast really good best services ever

We purchased 2 rooms because there are 10 people in our group. The room description on expedia said each room sleeps 5, but when we checked in we were given rooms that had two beds each. The booking was non refundable and we ended up having to split 10 people into 4 beds. Some of us slept on the floor. False advertising! Very disappointed that this was our experience

Friendly staff

Nice

Clean, safe and friendly, excellent breakfast