Overall Ratings & Reviews The Travancore Heritage Beach Resort

Beautiful place to relax with wonderful grounds and staff. My husband and I visit there twice each year. Extremely professional and friendly staff.

Near by property noise was loud from nearby area, too loud speaker noise in the mornings and evenings

This is a beautiful, serene and very enjoyable hotel. The beach is lovely with views from everywhere. My room was spacious, quiet and well furnished with a lovely balcony and spectacular beach view. I loved both the evening and the morning ambience. The restaurant offers a varied menu with excellent service and high quality food. I’m sorry I couldn’t stay longer. Well done everyone, thank you. I would very happily return.

Excellent property for relaxation

Traditional look and views from the property. The approach road is horrible and unacceptable. Either the property or local govt needs to do more to improve the road conditions.

Love the upkeep

Stay was excellent with great hospitality . Fast in action any issues Individual food liking was taken care by Chef . Friendly in check in /out

Excellent resort. Fabulous food, staff, pool and beach. Loved it.

Very good stay for two nights at Travancore heritage resort. all rooms at the traditional Kerala ambience. Breakfast and dinner were excellent. Very clean rooms, extremely helpful and courteous stuff. also liked the fact that it is walkable from the beach and from the Shiva temple. One thing to note is, the property is built on many levels, and has many steep slopes to claim to go from your room to reception. May not be suitable for older folks.

Fantastic authentic Ayurvedic resort with lovely staff, great food, spa and beach. Will come again. Loved it.

Internet

It has a beautiful, if perhaps a little remote, cliff top location, but there is easy access to a massive and popular beach. The hotel is stunning, if you stay in the Heritage Lodges, and the main hotel and restaurant is gorgeous. The main pool is superb, the bach pool not quite so good. Lovely gardens and fabulous staff. A really nice choice if you are in or near Kovalam

Beautiful resort with views over the sea. Really well maintained and service good. Beach not quite what we expected but that’s a cultural thing.

Nothing like the Expedia listing - the accommodation was terrible, even after we insisted on changing rooms. It's much smaller than advertised, it's dark, dingy, dated. We booked a Heritage Premium on the basis that it had a separate seating area - our first room didn't have anything, just a bed. Our second room had a windowless entrance hall with a wardrobe in, and no air conditioning in that room so not possible to sit there. Facilities - one of the two outdoor pools was nice and clean. Apart from that, there's very little. Facilities on Expedia page that DON'T EXIST - no indoor pools, no grocery/convenience store, no fitness facilities, no rooftop terrace, no health club, 1 restaurant not 3, no 24hr room service. If the above had actually been there, or if the listing on Expedia was accurate, I'd have felt better. However, based on the information I'd booked on, and the amount I paid, I feel very short changed. I could have booked a much better hotel for the same money. Another issue with the Expedia listing is it shows 1200 rupees as the fee for the airport shuttle - the hotel tried to charge us 1400 and only reduced it down to 1200 after about 15 mins of arguing. The only reason I've rated this property as poor rather than terrible is because the food was brilliant. Made my feelings clear to management - they did not care. Says it all really!

The ambience especially the Restaurant food excellent...

Stay was very enjoyable. Very nicely done cottages, good food and supern service. Looking forward to our next trip to Trivandrum to stay there again.

Cleanliness and decor are average. Layout of furniture particularly to facilitate room service could improve. Functioning of AC was erratic and the fan regulator was defective in both rooms 44 & 45. Warm courteous and responsive staff. Catering is average in quality. There are areas which could improve.

Poor check in experience...rooms were rundown, in urgent need of renovations. No local transportation...had to be booked through hotel and absurdly high prices.

Overall pretty good. However my over complaint is that I had emailed the property to upgrade my room and they has informed me that they would. However we discovered that they had not blocked off the upgrades. Slightly disappointing. Bed was not very comfy. Pool was to chlorinated and resulted in facial rashes. Wait times for meals were pretty lengthy. All that aside, pretty good! 3.5/5 stars

Let me lay out some Good things about this place first before pointing things to be improved. Three best features of this hotel are; Very serene landscape, the best food (both qualitywise and taste wise), absolutely clean and well maintained swimming pools. This hotel has easy access to a very clean and less crowded beach. All Maliali staff is representative of regional Maliali culture which is friendly with minimal spoken words and reluctant smile. But this hotel is situated in thriving tourist area and hence home to the worst vultures who prey upon tourists lack of knowledge about local services and amenities. And this hotel doesn’t do anything to protect its guest from these vultures, rather its employees are in cahoots with those vultures. Discrimination and exploitation of foreigners and nonKeralites is so rampant and obvious that I am ashamed to acknowledge that this is happening in the most literate and secular community of India. So if you need transportation or advice on local amenities, do not rely on hotel staff. You will be exploited shamelessly and in such a clandestine manner that most likely you would never know that you had been victimized. All taxis/autos working near this hotel & working with hotel front desk staff are charging FIVE to TEN times the regular rate and have hefty commissions set up with local thugs doing business as spice shops and clothing/gift/souvenir shops. Save your skin while enjoying pristine landscape of Kerala.