My stay at the hotel was overall okay. The room was clean and comfortable, and the staff was polite and helpful whenever I had questions. The check-in and check-out process was smooth, which made things convenient. That said, there are a couple of small improvements that could make the experience better. Having a microwave in the room would be really helpful, especially for guests staying multiple nights or bringing back leftovers. An iron would also be a useful addition for those who need to keep their clothes looking neat during their stay. Overall, it was a decent experience, and with a few added amenities, it could be even more comfortable.

The staff were FANTASTIC! Rooms were super clean. I didn’t manage to use the gym unfortunately due to my schedule. Fact is though, for the price we paid, we knew we had hit the jackpot. Excellent place!

7 de 10

Clean room

Great service! Great people and wonderful hotel

Cool

The hotel stay was great! 10/10! Only thing is it’s like a 30 minute trip to the city itself so if you book get ready to pay for them Ubers and bolts.

The breakfast menu was very good. Access to and from the car park wasn't the best. The card for access didn't work each time and on leaving, the machine stopped working altogether

Nice.hotel but in a industrial area

Yes , was very clean and the staff were great.

The room was in good condition. Some of the staff had negative attitudes.

The Hotel in itself was good, just on weekends there’s a disco or club in the area that blasts out music until 4am!!

Front desk gave us an excellent recommendation for an authentic Paella at Secreto

abit far from city but customer service and hotel staff are amazing and super welcoming

Decent hotel if you’re just passing through, but not the best for sightseeing or a relaxing stay. The rooms are clean and the staff is friendly, but the breakfast is pretty limited, and the hotel sits in the middle of an industrial area—not much around. Not as close to the airport or downtown as you’d expect, so getting around takes time. Also, traffic noise at night can be annoying. Fine for a quick stopover, but probably not great for a longer stay in Madrid.

Convenient hotel to airport and for exploring the local area

The property was okay. Very clean. No AC systems. It was a little bit hot but opening the windows made it okay.

Very good

Nice place, though cost €45 to get from airport to here as a family of 5 (not the hotel’s fault of course). Very friendly and helpful staff. Air con didn’t seem to work in the rooms, very warm at night even in early April and the windows being open wasn’t a great option due to proximity to the airport.

good hotel for overnight stopover, restaurant was very busy with not enough staff