Overall Ratings & Reviews Holiday Inn Express & Suites OKLAHOMA CITY NW-QUAIL SPRINGS by IHG, an IHG Hotel

The room had an odor in it that bothered my nose. My husband said he couldnt amell it though. I ended up buying some air freshener to help. The breakfast ran out of food and we had to wait even though there waant many people. The breakfast staff waa too busy talking on their earbuds to get numerous refills done or the traah dumped that was overflowing.

We were given a room where the door closest wasn't working so no matter where we parked we carried luggage a ways the breakfast wasn't great and the staff wasn't all that friendly

Friendly staff and clean hotel. Only thing is if they offered turkey sausage every day for those of us that don't eat pork. Other than that, stay was peefect!

The área was really nice and green and is pet friendly. Everything was very clean and the beds we’re súper comfortable. I hughly recommend.

Great location, not as clean as i expected

stay was great! hotel worked with me in my situation. stayed at hotel due to family member was in hospital down the street. i was accidentally double charged from hotels.com and hotel for my stay. was able to get it resolved and hotel refunded my money back. overall was a great stay. definitely recommend

Was great . Great property

Not very clean.

Room looks like recently renovated. Has a lot outlet and convenience features. Nice and clean. Area is safe and quiet.

The breakfast was very good and the staff was very friendly

Wwww

We had stayed here when we got married 6 years ago. The hotel was still just as nice and I believe breakfast was even better than I remember!

Quail springs mall was awesome which is by it

Our room door didn’t lock. Room keys didn’t work. Manager made us leave on the second day because my husband told the front desk attendant that she was rude. She was in fact very rude & acted completely put out to come upstairs to let us into our room after 4 attempts at making a room key that didn’t work failed. The manager said that she had ‘bent over backwards to accommodate’ us. Accommodating us meant providing the basic safety of a room door that locked & allowing us access to go inside our room. We went to the Courtyard a mile away and it was a superior property with far superior staff. I’ll never stay at another IHG hotel after being treated poorly. Carefully reconsider if you think about booking this property.

Had a great stay.

NA

This property is a very well kept up location, breakfast was great and staff was great as well. Unfortunately there was a mix up and our room key was given to another person so just make sure that doesn’t happen to you but in all was a good hotel.

Everything was pretty good. I don't do hotels very well but I try to be fair in reviews because I am picky about my bed and food. Bed was standard for a hotel (I like soft, pillowtop beds so most hotels disappoint me.) Also I generally don't like hotel breakfast foods, but the biscuits and gravy was pretty good. Plastic forks are so flimsy and will snap in half so you have to cut everything with a knife. My biggest complaint though was the low water pressure in the shower. Over all I still think this hotel was pretty good and I will stay here again.

Well you riced, clean room, friendly staff

Only on elevator, so had to wait sometimes. No filtered or spring water in fitness center.