Overall Ratings & Reviews Shangri-La Ningbo

Great location

Very good

Mr. Li from the concierge was supper helpful.

Nice

Great hotel, very nice staff

The river view room has fantastic river views, especially at night. Very good location , walking distance to most of famous sightsees. However the previous customers must have smoked inside the room, we made complaint to the hotel, it took them the whole day to make the heavy smoking smell away.

It’s fine been at better sister hotels Cleaner keeps forgetting stuff for the bathroom either towels or amenities Good room Good enough breakfast but always a rush to get food literally

Room and bathroom needs an upgrade

The rooms needs an update

We enjoyed our stay at Shangri-La throughly. Staffs are friendly and professional and the hotel is very clean. Swimming pool and its changing rooms are well maintained. Alva of horizon club lounge is the highlight of our stay. It’s nice to see her with a big smile in the morning and her attention to details is amazing.

I stay here only because I like the breakfast which seems to have gone downward in the last years…. Quality of the food product has noticeably changed for the worse.

Shangri-La is one of my favorite hotel chain in China. This one is just not the one I imagined. Very aged restaurant. Need FULL renovation very soon. The staff as club lounge didn't even noticed me. No one cared about me there. One thing I still like was the view from the club lounge. I had to go the the restaurant down stair as the food collection was not good at all. Even the food at the restaurant also was not satisfactory.

Well located and near to Tianyi Square and the Old Bund with lots of restaurants too.

As usual, Shangri La is a safe option in China. Good: - Friendly staff, they don't all speak english but they'll find someone who does - Clean and well located - Good breakfast - Damn i love the lobby fragrance of Shangri Las Could be better: -King bed was two beds place next to each other. Was still comfy, but had a small gap in between beds - Not the newest rooms, but clean and spacious

It was good. No complaints. It is 10 mins walk to shopping plaza

Most of the Staff were quite bad to be honest, considering that it’s a ‘shangri-la’ hotel. I mean, seriously, they shouldn’t be working there, at a 3-star hotel maybe, but not there... Though, 1 staff was quite good and nice, Russian guy Arthur, commended!

Vivian Li provided excellent service. She is a great staff of ours. Great!

Hotel is fine for a business trip, however the staff could do with a bit of training when it comes to customer service.

Excellent hotel, friendly, helpful staff. Large comfortable rooms. Centrally located

convenient, well located and clean