Comfort Suites Urbana Champaign, University Area

Explore Comfort Suites Urbana Champaign, University Area
9.0
Exceptional
From 971 reviews
Cleanliness

9.0

Room Comfort

9.2

Location

10.0

Service and Facilites

9.2

Traveler Reviews Comfort Suites Urbana Champaign, University Area

Number of reviews per page
20
40
Top reviews
victoria
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The rooms are large
Verified traveler
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Staff was great, hotel was very clean, free breakfast was a plus. The beds were very uncomfortable.
Kerri
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel staff was more than friendly, but the hotel is starting to need some updates. It’s just starting to feel “old.” Also, the complimentary shampoo/conditioner in the shower was not the product named on the bottle… not sure what the substitution was. Overall, decent stay but hopefully some new touches are on the list for the future.
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Tamika
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel was very convenient for me moving my daughter into her college apartment. The room was clean and quiet. The breakfast was fresh and hot and was really tasty!
Della
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was nice and room was decent. However, there was a LARGE junior football team from MI staying in the hotel and they were allowed to completely take over the pool, hot tub, parking lot (kids playing football at 9 pm take over), and dinning area. We specifically rented a hotel with a hot tub and didn’t even attempt it because when parking we seen the 40+ people in the pool area and probably 10 to 15 kids in the hot tub it’s self. Breakfast the same team took over the waffle maker for a long periods of time and then stood around where nobody could get to it or anything on that counter. Twice while waiting in line for things, people from the group would say excuse me and reach around to get what they wanted when politely waiting would have been appropriate. Just seemed like the team and parents were allowed to take over the hotel completely with no consideration of other guests and that they paid money as well. My daughter is looking at the UofI and if she goes I won’t stay there while visiting.
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Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The suite is comfortable and clean. It is dated but it worked well for our family of 4. Breakfast is not great- no healthy options.
Denny
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Stopped here for the night on our way from Ohio to Wyoming. Convenient access off the interstate. Our room was clean & spacious.
James
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Ok
Pamela
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The magnifying mirror in the bathroom was the best. Ive been trying to get those in every hotel westay in. Thank you
Jacob
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great stay. We just missed the info the pool was down for the month
Lillian
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff at the front desk were not friendly. I had to speak to them first to be greeted. If you did not speak or recognize them then they did not recognize you. Also, seemed to be busy on mobile phone. Customer service is poor.
Sarah
icon-Business Family
Business Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This is my go to hotel I stay at when I travel now.
Amy
icon-Business and Leisure with Partner
Business and Leisure with Partner
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I purposefully booked because we wanted pool and hot tub, no where was there information that they weren't available. The girl checking me in was more interested in showing her coworker her new nails. Noise level was not kept down at designated times. Smoking right next to the entrance so we had to walk through it to go in. I'll never spend money there again. Way over priced for poor service.
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Teresa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff went above and beyond to help and answer every question and very easy to get around
Karen
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel was nice. Staff was helpful, room clean, breakfast hot. The only downside was that the pool was being renovated. I'd stay again!
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Wish Hotels.com would show whether the pool was under renovation. This is the third time we've booked wanting a pool and arrived only to be told by the property that it is under renovation and closed. Would be nice to know before booking!
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Nice stay except one of the two beds was clearly worn out. Big dip that was obvious even when the bed was made. Pillows were nice though.
Carol
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Clean and comfortable, the most important things.
Pingzhong
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

staffs are very nice, good place to stay.
Ashton
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Convenient, clean, nice staff, wonderful jacuzzi and wonderful beds
Number of reviews per page
20
40