Overall Ratings & Reviews Comfort Suites Urbana Champaign, University Area

Decent

Place was great, room was very nice. Pool was out of service which would have been nice for hotels.com to have that noted.

Close to uiuc

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Great property.

There was plenty of couch and desk space to relax. All staff were always friendly and helpful. However, there were noticeable repair marks on the walls, dead insects near the lights, and no new boxes of tissues to refill when only 3 pairs of tissues were left.

I didn't have hot water in the sink, the amenities in bathroom were subpar, and the first night a bug was in my bed. I am not sure how this property is a 9/10.

Great

The only issue was the toilet was broken. I had to remove the tank lid and manually flush the toilet.

The entrance was a little inconvenient, but overall it was clean, quiet, and nice. The breakfast menu was ordinary.

Room was very spacious and clean. Beds were not comfortable. Pool was closed for renovations but don't remember seeing that when booking. Walls a bit thin, could definitly hear people above us. Breakfast was not that great. Coffee was very weak, eggs were dried out,

Staff was nice. Room was a bit dirty and facility appeared to be dealing with a water leak the hallway entering the empty pool.

Great

Quick stay, no issues, bed super comfy, fan didnt stay running as we prefer the white noise for sleeping. We weren't planning to use the pool this time but it was out of service and we weren't aware until we got there.

The entire facility is out of date and lack of maintenance. The pool and spa were not available and they don’t post it when you make reservations. But they posted a sign at the time of checking in. The front desk staffs were friendly and this is the only thing I can appreciate.

Over all good. Did not like the pillows. Parking lot is a little weird to got in and out of.

Staff was very kind and helpful!

This was my first stay in Champaign so I'm not familiar with other properties in the area however this is a very run down, not exceptionally clean hotel. I would say mediocre at best. The room was very dated, soap from another person was left in the shower and on sink. It could use a face life. The bed itself is fine, pillows horrible and lumpy. Road noise was a killer even with my sound machine full blast. I will try other hotels in the area next time.

Was expecting more for the money I paid. We were bummed to find out the pool and hot tub were closed for our visit. The beds seemed smaller than queens. The food didn't seem made from fresh ingredients. But the staff was REALLY good - kind, accommodating, and helpful.

Overall the place is a decent place to stay for a visit. The lobby and everything was clean. The elevator had a panel that was coming off the wall and can use a little touch up. Stayed on the 2nd floor and you can smell the cholrine (from the pool on the 1st floor they was working on). But once I got into my room it was nice and cozy. Very clean and maintained. My only complaint about the room was the heater was a little loud but I manage to sleep through it because I was tired. The breakfast was good.