Amazing customer service, and very friendly. A bit of a hike from most attractions but its centrally located. The concierge suggest us a great restaurant to eat dinner for our even booked the reservation for us.
Tamara
with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
It was a beautiful hotel in a beautiful location. The staff were friendly and helpful. I highly recommend.
Joseph
with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Our recent stay at this hotel was perfect. Great location, perfect delicious breakfast daily, staff strived to fulfill any request. I highly recommend this Hotel.
Jetaya
Friends and Family with Friends
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Lovely hotel. Close proximity to the train station. I was not aware that we would be staying in the Annex, which is separate from the hotel so feels a bit disconnected. The staff was very helpful in carrying our bags up the stairs. Overall my stay here was enjoyable.
Caridad
Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The reviews were spot on! The hotel is centrally located, a wonderful staff, comfortable room with a beautiful side view of the canal. And, the breakfast was delicious!
Audrey
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Other than thr air conditioning, the hotel was good. The shower area is small. The staff is excellent and the rooms are clean.
Maureen
with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Best places to stay. Wonderful location. Wonderful staff,wonderful hotel. I would stay there again no issues
Chris
with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The room was delightful, very clean and suited our needs. The air con worked well and there were loads of toiletries in the room. Not the best view from the bathroom but not a problem. The staff were all wonderful and the hotel location was fantastic. We didn't try breakfast and pleased as it didn't look like our sort of style. The one and only let down was we came back to the hotel after going out for dinner on my wifes birthday and couldn't get a drink at 10.00pm as the bar staff had gone home and the chap on reception wouldn't/couldn't serve us which was a shame but not a travesty!
Read More
Hana
with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Beautiful, clean and Air conditioned with the heat in June it was great to get inside to cool down.
Leila
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Overall very nice hotel, clean, very good breakfast, nice room with great air conditioning, very helpful staff. Very good location.
Manuel
with Friends
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
staff is very helpful and nice
Kelly
Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Great location on the canal near the train station and Rialto bridge. Staff were very friendly and helpful, and the breakfast was delicious.
Steven
with Partner
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great location and perfect to sit on dock at the end of the day with a glass of wine.
The staff was wonderful, full of great advice and very accommodating.
Can’t wait to go back again.
paul
with Partner
2.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The property claimed to have good running a/c. When this was brought to their attention they claimed they could properly cool our room. It was during a heat wave and they never were able to properly cool the room. They then switched me to another room in the middle of the night and it was even warmer. I would not stay at this hotel.
Read More
MAYLIN
Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
More than excellent!! They make your stay uncomfortable!!!