Overall Ratings & Reviews Four Points by Sheraton Los Angeles

Parking is tight!

Great staff, very nice hotel. Location is not the best.

We stayed one night. Staff were really nice and helpful. Just next to the only shopping mall in town. Neighborhood was ok, but not much to do or see around

Nice property. Good restaurant

All was good.

Great stay on our father/daughter road trip visiting the town he was raised in. We were greeted with wonderful fresh raspberry juice when we arrived. They even served my cousins that came to town with us For the day. The restaurant had a nice atmosphere with delicious food. Some trouble with the elevators. They may be too small for this hotel. Only one was working so we waited very long to get to where we wanted to go.

No pool Location and staff.............................................

The place is nice, breakfast kind of simple but sufficient.

We parked our car in a nice parking area for cars up to 2.30m. The nice staff welcomed us with a drink and introduced us to the hotel. The view from the top floors is amazing. And their gym is just perfect. Never saw a hotel with such a big gym. Really nice hotel! Definitely!

Good location, the hotel have a shopping mall and a casino next to it. There is a lot of nights activities around it.

English speaking people at the front desk. They try very hard to be helpful. The food at the hotel is average at best. Rooms are going down hill a little. At least they are clean.

Wifi didn't work for a day and hot water was not working in my room. They to fix it last night and it got warmer but no follow-up or resolution. Let's see if they do anything when I check out tomorrow morning.

Small hard beds, hard pillows, not prepared to receive many people, breakfast was a mess

We stopped there to spend the night on our road trip to the south of Chile. Very good option, probably the best in the area. Was a little dissapointed with the indoor pool, which lacked maintenance and cleaning

Staff totally nice, good facilities, clean, breakfeast was delicious

Great hotel with nice staff that helped us with everything we needed.

I made a reservation for 3 adults, but the hotel assigned me a room that had a king size bed only. I called to confirm I needed 2 beds but the hotel guy said the reservation was for a room with a king bed only. When I arrived they insisted, finally I had to pay for the extra bed an additional 50%, which I would have preferred to be charged when making my reservation. I also had to wait for the second bed to be carried to, and fixed at my room. Everything else was as expected or even better.

We were very impressed with the service mentality and anxious they were to be helpful.

Lack of signage to enable you to get to the 3rd floor Check in. Slow Check-in Receptionist lacked english -bit of a suprise as it's an american chain hotel Noisy Bar area Breakfast served in a meeting room

Hotel was nice. Restaurant was okay, but we were surprised by some of the menu outages.