Truly a 5 star experience. I was blown away by how clean and modern the property was. The staff was very friendly and efficient and they provide FREE purified water, which is like handing out free gold in a lot of Mexico. Wish I had time to stay more nights, it was genuinely better than my twice-the-price resort in Cancún

Aire acondicionado apagado en áreas comunes, los vasos de cristal para tomar agua en la habitación sucios ( restos de labial en uno de ellos )

The hotel is a true business class: convenient, affordable; has all one may need to spend a couple nights. It is also kept very neat. The A/C takes very very long the keep the room cool. It could also use a desk (stayed at a double room); but I understand space in room does not allow

Very clean and extremely well located. Walking distance to the bus terminal. The breakfast buffet was varied and quite tasty. I met at the bar/restaurant with friends to watch the soccer game and the drinks were surprisingly low priced. The best part of the room was the rain shower in the bathroom. Abundant water with plenty of hot water. One of the best I've experienced. Highly recommended.

Recommend

My room didn’t have a desk or chair as shown in the pictures.

Great ubication, clean but room too small didn’t have a vanity or a table not even a nightstand

The hotel is clean but some things needs to me updated

Ok. Kinda old. But nice at reception.

Excellent location, great friendly staff, very clean, updated rooms, very good breakfast buffet.

Great location, lobby, hallways and for the majority of the room was super clean, we found some hairs in our bedding which was pretty gross but everything else was nice. The front desk charged security deposit for a service dog which is against the law and we still havent received back but didn't feel like fighting or causing a scene.

Clean room, friendly staff

Friendly staff, very clean hotel, good location.

Yes

Yes they was very polite and offered great service

Excelente hotel, ideal para recorrer paseo montejo caminando, con cafes y restaurantes cercanos, asi como punto de encuentro para tours como el Fiesta Americana a una distancia comoda. El hotel es excelente para dormir y desayunar, con el bar 24hrs para bebidas o snacks. Importante mencionar que no es un hotel con alberca, gimnasio ni terrazas, pero en tema de limpieza, atencion, estacionamiento y ubicacion cumple de forma excelente; dando un gran valor por el precio ofertado. Volveria a visitarlo para eventos como el Maraton de Merida, o si solo lo uso para descansar por tarde-noches y recorrer merida y alrededores.

Wonderful clean hotel in a safe neighborhood. This excellent hotel has great staff and a delicious breakfast buffet. With nearby access to much of the downtown Merida area, we had a wonderful stay and everything was easy. Would definitely stay here again!

Excelente ubicación, pero las habitaciones son muy pequeñas al igual que las camas.

All fine

My husband stayed here for 4 nights, one booked with Expedia and the rest with another group. He said the staff was super nice and friendly. He arrived at 11:00pm super hungry and they even offerer to help with the sandwish he got at the airport. Breakfast is until noon - which is great! The rooms are little small, but you dont really need a lot more than a clean room and bathroom if you want to see Merida! I hope to join next time!