Overall Ratings & Reviews Sinclairs Darjeeling

The property is located very close to Darjeeling Joy Train Station and MG road. It is a very nice property with an excellent view of the valley.

Fantastic hotel in Gandhi Road. Close to Darjeeling mall, great rooms and wonderful service from the staff. The breakfast has a lot of options and all the food items are very well made. The Kanchenjunga view rooms don't let you down either. Overall, 10/10 and must recommend.

We stayed here for 4 nights. Loved the hospitality and the dinining options and chef was great

No A/C, No fan in the room. No elevators in the building.

The hotel’s approach is soo steep, we had to think twice before heading out each time. They should offer complimentary shuttle service at least. Not recommended for elderly travelers. The food was not that great for the price they are charging. Overall the trip will be more exhausting if one decides to put up at this property. There is no parking available at the property so if you call for a taxi, you have to be ready at the gate at the precise time so that you can board the car and leave as it is a one way narrow street. If one wants to visit the mall road frequently, suggest you stay at a different property. The kitchen closes at 9:30PM which is not practical at all (I dont know about the other hotels as this was my trip to Darjeeling). The room phone was not working and even after complaining on all 3 days, it want changed/repaired and I had to climb 3 floors down to the reception to talk to house keeping. Lastly, there is no lift in this hotel and if you are allocated a room on the 3rd floor, you literally have to climb up 5 floors (from the road it is 2 floors to the reception which is termed as ground floor).

The property itself is well maintained and have excellent support stuff. Offers good variety of breakfast items in buffet format and a selection of both veg and non-veg items for lunch and dinner, if one opts for those. The approach to the hotel is a steep incline and then some more steps to climb, which needs to be factored in while selecting a place to stay in Darjeeling. Location wise, the main mall area is a 15-20 minutes walk on inclines.

The lane to reach the hotel is something w

The friendliness of all the staff is exceptional. Restaurant is good. The food service is very fast and efficient.

Excellent stay. Food was great. Very nice hotel with a great view of Kanchenjunga.

Approach road steep uphill and narrow. Very difficult for seniors. Otherwise very nice stay.

I have to relate a most disappointing experience with the night duty manager on the Oct 16th evening. I paid in cash the bill for 23,667 Indian rupees but one 500 rupee note had figures written on it. I was asked to replace it but I didn't have another note and neither did I want to use my credit card. I advised that the disfigured note was given to me by the money changer down the road, suggested by the hotel staff. I protested that it was not my fault. The duty manager was just as eager to defend his position, saying it was not his fault if he couldn't accept the note. The hotel receptionist contacted the money changer there and then and the latter was willing to replace it. The duty manager instructed another staff to accompany me to meet the money changer at about 9.30 pm to get the the note replaced. I think it was not an appropriate decision to make me walk down to the money changer in the cold of the night. He left me with no choice because I was unsure what he would do next. I must say your duty manager did not know how to handle a simple problem and he showed no guest relationship. He considered having the 500 rupee replaced immediately was a price the hotel could pay for losing the goodwill from me.

Charming traditional feel, food excellent and exceptional staff. There is a games room with table tennis and many board games for adults and children, all great fun.

Nice hotel but needs to be updated. Hallways are like school corridors, dark wood on the walls and some information posters to provide relief. Hotel is situated at the top of a very steep road with a 40plus step staircase to the hotel entry.

Not the best place for couples. Its a fairly decent option for Family with kids since they have games room. Rooms are overpriced considering the amenities and the location.

Really enjoyed our stay at this hotel, check in was fast, free upgrade on registration. Room was comfortable with a terrific view of the Himalayas when the mist lifted. Nice lounge for a night cap. Location is close to the town, toy train and observation hill ,Staff were always ready to help and attentive, good breakfast in a pleasant dining room. Slight problem with wi fi , however I would not hesitate to use this hotel again and would recommend. Dave and Sal Yorks

The hotel staff are so very friendly and accommodating, nothing is too much trouble. The head chief would make us a surprise treat each morning with our breakfast . Was so special. Great views from the rooms clean, tidy and close to center of town. Would stay again.

A very good family hotel, nice views of the kanchunjunga. Everything about the hotel was nice, pool table, TT room etc. Best part was that the food could be ordered till 10 pm and it was very tasty also.

Room was clean along with bathroom, good view and excellent stuff. Restaurant was great with small but tasty menu. Free breakfast buffet was good too. Booked sightseeing with hotel but it was a bit expensive with added 12% tax.

Every thing is great about this hotel. Breakfast to candle light dinner

Good Hotel with good staff. Food was good. Staff took care to make us feel comfortable