Overall Ratings & Reviews Holiday Inn Express & Suites CHARLOTTE SOUTHEAST - MATTHEWS by IHG, an IHG Hotel

It’s okay

The room was clean and convenient. It was near all sorts of shopping and restaurants. The breakfast was great and had a lot of selection!

Always enjoy my stay ..Excellent staff

Na

The staff were extremely friendly and accommodating.

Then rooms are spacious and had enough towels even is it’s2 people. The place was clean and I felt sane

Dirty desk, no free WiFi. Sugar cookies! I am not 3

The property was clean, quiet,

Waaay too overpriced for what it is.

Great place to stay.

Staff seemed a little overwhelmed. Lots of kids there making a ruckus late into the evening. Tried to get the staff to intervene but they were overwhelmed by late night check ins so I had to address it myself as we needed to get some sleep for our early morning wake up. Probably need to explain to groups about the expectation for quiet hours after 10pm.

All expectations met.

Good

The beds are so comfy and the rooms and clean and modern. The breakfast is also delicious!

Everything was very good. I have one question. Is the indoor pool a salt water pool?

Well-maintained property. The bed was very comfortable and the showers had great pressure. My personal must-haves. The traffic in the area was a challenge but the surrounding are had everything you could possibly need.

The beds were very comfortable

Friendly staff and clean room and lobby. The breakfast was great too!

The room size was great, convenient large parking and overall good amenities. If you stay here, get ice cream at Kelly’s nearby, it’s a dream! The rooms

I don’t like the sorry shower heads used and the lather-less Dove soaps.