Overall Ratings & Reviews Centara Udon

Traveloka (790)
Other sources (1,006)
8.6
Very Good
From 790 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.3

Location

9.0

Service and Facilites

8.7

People often mention about Centara Udon
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Bathroom (9)
Variety (9)
Bedroom (8)
Hotel Area (8)
Distance to City Center (7)
Staff Friendliness (6)
Wifi (6)
Family Friendly (5)
Check-in/out Time (5)
Ambiance (5)
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Traveler Reviews Centara Udon

Number of reviews per page
20
40
Customer reviews
Phoutthasith V.
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8.5
/10
Reviewed 1 week(s) ago
Everything was great as always 😉
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Accommodation's Reply
14 Jul 2026
Dear Valued Guest, Thank you for your kind feedback. We are delighted to know that everything was great as always. We truly appreciate your continued support and look forward to welcoming you back again soon. With kindly regards, The Management
Phoutthasith V.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The reception at check-in was nice, everything was great.
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Accommodation's Reply
14 Jul 2026
Dear Valued Guest, Thank you for your kind feedback. We are delighted to know that you received a warm welcome from our reception team and that everything during your stay was great. We look forward to welcoming you back again soon. With kindly regards, The Management
A***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Located next to a shopping mall, the atmosphere is quiet and peaceful.
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Accommodation's Reply
14 Jul 2026
Dear Valued Guest, Thank you for leaving your review and feedback. We are very happy to hear that you enjoyed our strategic location near the shopping mall and our peaceful atmosphere. We look forward to seeing you again. Thank you. Sincerely, Hotel Management
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Verified Traveler
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Leisure
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9.4
/10
Reviewed 5 week(s) ago
Every aspect of this hotel is great, except for the breakfast. The breakfast for 300 Baht per person was poor value, especially that the coffee from the push button espresso machine tasted burnt.
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Accommodation's Reply
14 Jul 2026
Dear Valued Guest, Thank you for your high rating and valuable feedback. We are pleased that you enjoyed your overall stay. Please accept our apologies that the breakfast did not meet your expectations, particularly regarding its value and the quality of the coffee. Your comments have been shared with our Food and Beverage team for improvement. With kindly regards, The Management
agnes R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Nice comfy hotel. My kids enjoyed.
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Accommodation's Reply
14 Jul 2026
Dear Valued Guest, Thank you for your perfect rating and kind feedback. We are delighted to know that you found the hotel comfortable and that your children enjoyed their stay. We look forward to welcoming you and your family back again soon. With kindly regards, The Management
A***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
It's good, close to all the tourist attractions. However, the parking attendant wasn't very attentive to customers. But it wasn't a big deal. Hopefully, they'll be more welcoming next time.
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Accommodation's Reply
14 Jul 2026
Dear Guest Thank you very much for your valuable feedback and comments. We are happy to hear that you are satisfied with the hotel location. We apologize for the somewhat inadequate parking information. We will incorporate your feedback into our future service improvement plans. We hope that you will choose to stay with us again in the future. Thank you again. Hotel Management Team
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K***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 19 week(s) ago
The staff were very friendly and helpful at all times. However, one drawback is that the towels and small cloths provided by the hotel were extremely old. We encountered this on all four nights of our stay. Some were even torn.
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Accommodation's Reply
14 Jul 2026
Dear Guest, Thank you very much for your kind review and positive feedback on our service. We apologize that you were not satisfied with the condition of the towels and bath mat. We have forwarded your feedback to our cleaning department, and we will investigate and make improvements as soon as possible. We look forward to welcoming you back again. Thank you. Hotel Management Team
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S***T
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
The rooms are comfortable, clean, and conveniently located in the heart of the city.
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Accommodation's Reply
14 Jul 2026
Dear Guest Thank you very much for your review and feedback. We are happy to hear that you were satisfied with the comfort and cleanliness of your room, as well as the excellent location of the hotel. We look forward to welcoming you back again. Thank you again. Hotel Management Team
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K***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 week(s) ago
The room might look a bit old and the water pressure isn't very strong, but it's clean and spacious. The staff are friendly, but what I liked most was the breakfast.
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Accommodation's Reply
14 Jul 2026
Dear Guest, Thank you very much for taking the time to send us your review and feedback. We are happy to hear that you were satisfied with the cleanliness and size of your room, as well as the service provided by our staff. However, we apologize for any inconvenience you experienced regarding the water pressure, the condition of your room, and the television picture quality. We will take this matter seriously and strive to make improvements. Thank you again. Hotel Management Team
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Oat T.
icon-Leisure
Leisure
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10.0
/10
Reviewed 26 week(s) ago
Beautiful, Harry Potter-themed, comfortable and quiet rooms.
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Accommodation's Reply
14 Jul 2026
Dear Guest Thank you very much for your valuable feedback and comments. We are happy to hear that you were satisfied with the ambiance, the design of the hotel, and the comfort and tranquility of your room. We look forward to welcoming you back again. Thank you again. Hotel Management Team
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M***l
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Leisure
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9.7
/10
Reviewed 27 week(s) ago
Located next to Central shopping mall, very convenient. The breakfast is delicious and has a good variety.
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Accommodation's Reply
10 Jan 2026
We truly appreciate your kind words! Our team works hard to ensure every customer has a memorable experience, and it's rewarding to know we succeeded. We hope to see you again in the future.
T***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
Good price, must book with Traveloka only, convenient, delicious food
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Accommodation's Reply
25 Dec 2025
We truly appreciate your kind words! Our team works hard to ensure every customer has a memorable experience, and it's rewarding to know we succeeded. We hope to see you again in the future.
Lubpuy
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 36 week(s) ago
The staff are very helpful and provide a lot of assistance. If I have a chance to go to Udon Thani again, I will definitely stay here again. It's close to Central, just 10 steps to the mall, very convenient.
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Accommodation's Reply
13 Nov 2025
Thank you for taking a moment to share your experience at Centara Udon, we are so pleased to hear you found your liking. We look forward to welcoming you back again soon.
Phu P.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 40 week(s) ago
Good, clean, lovely staff, comfortable sleep.
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Accommodation's Reply
13 Nov 2025
Thank you for sharing a review of your recent experience. Our team here at Centara Udon is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
atipong s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 49 week(s) ago
The service was very impressive. The breakfast was very delicious.
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Accommodation's Reply
13 Aug 2025
Thank you for sharing a review of your recent experience. Our team here at Centara Udon is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
HARUETHAI C.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 61 week(s) ago
I am impressed with this place. I have been there twice. It is convenient, dogs are allowed to stay, the room is very beautiful, the food is varied, and the restaurant is beautiful.
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Accommodation's Reply
13 Aug 2025
Thank you for sharing a review of your recent experience. Our team here at Centara Udon is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
P***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 62 week(s) ago
Beautiful view, clean room, near shopping malls, near restaurants, convenient travel, near the airport
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Accommodation's Reply
13 Aug 2025
Thank you for taking a moment to share your experience at Centara Udon, we are so pleased to hear you found your liking. We look forward to welcoming you back again soon.
Darunee M.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 69 week(s) ago
Pet friendly hotel, staffs are very nice and friendly with my dogs as well. Location for walking pet quite limited but best location for us close to central plaza and other shopping area. Highly recommended
1 people find it helpful
Accommodation's Reply
13 Aug 2025
Thank you for taking a moment to share your experience at Centara Udon, we are so pleased to hear you found your liking. We look forward to welcoming you back again soon.
Tanya C.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 73 week(s) ago
The staff are very cute and provide excellent service.
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Accommodation's Reply
13 Aug 2025
We truly appreciate your kind words! Our team works hard to ensure every customer has a memorable experience, and it's rewarding to know we succeeded. We hope to see you again in the future.
P***a
icon-origin-TRAVELOKA
6.4
/10
Reviewed 111 week(s) ago
Unable to adjust the hot water. The weather is cold because it's raining.
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1 people find it helpful
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