Holiday Inn Express & Suites PORT ARTHUR CENTRAL-MALL AREA by IHG

Explore Holiday Inn Express & Suites PORT ARTHUR CENTRAL-MALL AREA by IHG
9.0
Exceptional
From 441 reviews
Cleanliness

9.4

Room Comfort

9.2

Location

9.6

Service and Facilites

9.2

Traveler Reviews Holiday Inn Express & Suites PORT ARTHUR CENTRAL-MALL AREA by IHG

Number of reviews per page
20
40
Top reviews
LaTeisha
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room was fine, smelled a little mildew but other than that no complaints
Eve
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

We were impressed with the 2 ladies at front desk. They were very welcoming to us.
Miranda
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The front desk lady (i wish i got her name) but she was sooooo helpful and understanding and moved us to a new room with no issues after another guest complained about my kids (on the spectrum) and their noise. I really really appreciated it. We will book here every time when we come to town from now on!
Diane
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean rooms, friendly staff, and close to shopping!
Marinus
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Many good restaurants in neighborhood
mark
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Musty smell
Isidra
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was really nice and seemed clean. The king bed was extremely comfortable.
Sam
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

I waited at the check-in counter for 5 minutes before someone showed up. Otherwise, the stay was great.
heidi
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

It was very clean and updated and very quiet convient to shops and restaurants
JAMES
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The first night was terrible.Sickening smell of industrial cleaners.Made it hard to sleep or even be in the room. Second night dissipated quite a bit, still first night tough to recommend.
Brad
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

The alarm clock went off on its own with everything turned off and there was no way to unplug the thing.
Sumalatha
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Perfect clean hotel
Amy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The lady checking us in was not friendly; she was very short and bordered on rude - maybe because we were checking in late but I never saw any restrictions on when checkout closed. We drove in 10 hours so the arrival time was unpredictable and traffic made it later than we expected. The lobby had a weird smell when we walked in. Luckily it was only in the lobby. The room was very clean and we were pleasantly surprised. The hotel was noisy in that we could hear walking almost like a stomping around in both the hallway and the room above us until almost 1:00am. This made it a little difficult to fall asleep. Overall it was ok. I’d definitely say it was overpriced but it was a place to rest our heads for a few hours so we could get home safely the next day…
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Isidra
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Everything was great. My go to place I go to when I travel for work.
David
icon-Business
Business
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

very quiet and close to where I needed to go
Mary
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Very nice people
Wilda
8.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Relaxing and quiet
Wilda
8.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

My stay was comfortable and quiet for two days.
Verified traveler
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

very clean. Really good bacon- ha! Overall a really good place to stay
Josalind
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

nice quiet area
Number of reviews per page
20
40