Lovely hotel, very relaxing and peaceful stay.

Very clean and comfortable rooms and large bathrooms. Staff was wonderful and the stay was very pleasant and comfortable. Bar in the Hotel had no energy, however and the lobby lounge could do with a redo. Great location.

The first room I was given was not great, but having relocated, I was very happy. I love this hotel; it is so quietly understated, but the location is perfect. Comfortable bed, free soft drinks, welcoming staff - so much to love.

The restaurant, room and gym were all excellent, really enjoyed my 2 stays there.

Probably the quietest hotel in London hardly traffic noise Paired back Japanese style has all the bits you need. No pen or paper in room? We had superior room but not impressed. Staff first class.

Everything was good for a "budget 5-star hotel". Keep in mind this is a boutique hotel and spaces and amenities are small and limited. I have no complains but on the other hand I was not blown away by anything either.

Always love staying here. Location is great, but rooms are quiet and well appointed. Staff is very eager to please.

Everything is fantastic. One of the best hotels in London!

All fine. Will be back and recommend to others

Great

Staff were helpful, clean rooms, excellent breakfast and location was brilliant

Hotel - amazing ambience, very unique and luxury boutique. Tokki is so lovely! Staff - super friendly for London!! Rooms - room size average, nice amenities however the general cleanliness was not good. The bathroom tiles had mould, the plastic protector for the shower screen had dirty that clearly is omitted when the bathroom is cleaned! The teapot had half be cleaned I had to clean it out myself, there was bits of food behind the cushion! For the price of this hotel I was surprised to have found the above issues,

All around a nice day! Will definitely consider it for next visit to London.

Lovely. Staff was excellent and the place was clean. Free non alcoholic drinks. Omakase was ok. Preordered breakfast for the last morning the day before and the order was lost. Other than that, we enjoyed our stay.

Great location. Modern bathrooms. Could really do with an outdoor area to sit down and have a tea. Beds are terrible. Much too firm. And the Japanese restaurant was not great food or ambience. Also the staff was a bit unknowledgeable and didn’t solve my 2 simple questions (booking a car and extending my stay) quickly and efficiently. It was a long drawn out fiasco of standing in the lobby and waiting for 15 minutes each time. I won’t be staying here again

A lovely, quiet hotel blocks from the Marble Arch tube stop and situated right between Hyde and Regent’s Park. The staff was helpful and accommodating, the rooms spacious by London standards, the beds comfortable, and the bathroom especially lovely (heated toilet seats! Who knew!). Would definitely be excited to stay here again.

Superb breakfast and very reasonably priced. The hotel is in a very central location and we love the aesthetics.

As always a haven of calm in the wonderful rush that is London. The team are all wonderful…kind and genuinely invested in making your stay perfect. The restaurant never disappoints…delicious.

Big shout out to Kelsea the front desk manager! She’s super sincere, wonderful service and remedied our feedback instantly. Made us feel seen and heard. She deserves due recognition! There should be more individuals in the service like her!

The AC was so hot Not working well