Grand Hotel Mattei

Explore Grand Hotel Mattei
8.8
Very Good
From 563 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

7.2

Service and Facilites

9.0

Traveler Reviews Grand Hotel Mattei

Number of reviews per page
20
40
Top reviews
Creighton
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everyone at the hotel was very friendly and accommodating. The staff in charge of the breakfast was outstanding. Everything was very good and fresh and clean.
Jeffery
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice hotel. Clean, quiet and comfortable. Nice comfortable bed. Great A/C that was really appreciated during the heat wave. Very bountiful breakfast buffet with good tasting food and hot coffee.
Merleen
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room and bath was clean, and the staff was nice and helpful, dinner was amazing, hats off to the chef, but breakfast was just ok.The location was excellent to get to the cruise port. I would stay there again.
CherryAnn
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Fantastic staff and customer service
Linda
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The bed was great! Could use a snack bar area.
Celanese
icon-with Friends
with Friends
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Not as pictured. Needs upgrades. Run downed property
Christopher
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Check in went smoothly. Great place to stay if leaving on a cruise.
Kathryn
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel is clean and modern. The hotel seemed to be understaffed Long wait to check in. No bar facilities until 5 pm when you arrive you need this as the hotel is in the middle of no where. The room was clean and lovely to have a bath.
Gwendolyn
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

All was good
Olwyn
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel was perfect for my needs, a one night stay prior to boarding a cruise. The dinner and breakfast was excellent, the room was clean and comfortable. The hotel has a shuttle bus arranged to take guests to the port which was very convenient and cost €30.
Stephen
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff were so kind, friendly and helpful. Only Stayed for a night before getting on a cruise. They provide a shuttle service to the port at a charge which was very helpful. Breakfast was mostly continental, but great. Rooms were nice and clean, lovely big windows. Nearby bus service to get you into town, but was running every 30 mins or so when I was there. Would use again.
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DALE
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The receptionist acted as if he had never seen black folks, very uninterested in our questions
stacey
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good
Stephanie
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent staff! Breakfast is fresh, with a lovely selection of fresh fruits and pastries. The coffee is also excellent!
Sonia
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Staff was great, hotel was dated. Limited menu restaurant and bar. Limited hours to eat and drink.
Clive
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Had a pleasant stay at the hotel. Hope there’s more accessible free water supply for guests.
Sonia
icon-Family
Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Only food for me is no healthy
Helen
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean, great breakfast
Evonne
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room was spacious and clean. The staff was extremely helpful and polite. It was a great stay for weary travelers.
Jack
icon-with Partner
with Partner
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Pretty poor service-there was a business conference on when we arrived-so no restaurant or cafe and no bar available. The restaurant wasn’t available until 7pm and the bar 5pm. Waited 40 mins after ordering our food and when we complained we were told they had a large bus party in the restaurant. The obvious conclusion from that was the coach party took priority even though we were in the restaurant before them. We had only ordered pizza and french fries. The room was ok but the hotel is situated outside of the town so nowhere to go unless you walk. It is a very long walk to get anywhere/wouldn’t stay again-we only stayed as we were going on a cruise nearby
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Number of reviews per page
20
40