Overall Ratings & Reviews Frogner House - Nationaltheatret

The apartment's location is great, near the city center and we can walk to many tourist attractions. We can reach the apartment only for 30 minutes approximately from the Airport by Airport Express Train from National Theater Station. From station to the apartment only walking less than 10 minutes. The apartment quite comfort and got elevator though the elevator quite old.

The problem is the check-in process. I was accompanied by a Norwegian friend arriving at the hotel location to check-in. But after talking to the hotel clerk via intercom, we were asked to check-in at another building in approximately 10 minutes on foot at gate 19. The time was December 6, 2018 afternoon and the streets were shaking. We entered the lobby and saw a group of Spanish speaking guests having a problem with the check-in machine. When one of them was asking for help via telephone, they invited us to try the check-in machine. After trying twice and failing, norwegian friends contact customer service whose telephone number is listed on the wall. Ai then asked to be guided via telephone to operate the check-in machine. About 5 minutes the check-in was successful and a card came out of the slot on the machine. that's the room key. We walked back to the hotel location. In front of the hotel we saw 3 people who were about to enter the hotel in confusion. Apparently they are from Malaysia. Apparently they were cold for a long time outside. After we explained, one of the men went to the check-in place and he asked us to allow two female friends to wait inside. This check-in issue is quite unique and therefore must ensure that guests have been informed in advance. the room is not a problem, quite good and comfortable.