Overall Ratings & Reviews Ramada Hervey Bay

The place was fine but no lifts no restaurant very disappointed

Lift from the carpark to the lobby was out. Restaurant wasn’t operational. Was given a wrong key card which was for another room.

Elevator was out and the breakfast restaurant was unavailable and they did not inform me until the day before check in. It’s a complete scam to not give the guests time to cancel and book a different hotel knowing full well they are not getting their moneys worth from the property. They did not help me bring my luggage up 3 floors. Majority of the time no one was at the service desk to even answer questions. Terrible condition of the property and the room.

I wasn't told until the day before that there was no restaurant or lifts. So very disappointed Wotif

Unfortunately still issues from floods: lift down , & restaurant closed. Rooms old and outdated. Need facelift asap.

always clean staff wonderfully

Checkin process was easy. Facilities are clean. Staff are helpful and friendly. Car park added great value for us.

Even with the severe whether event that occurred 2 months ago the property was almost back to normal with helpful and friendly staff, nice rooms!

Great Unit and space. Beautiful property. Close to most eating. Quiet location. Staff was very helpful.

It was nice and quite surroundings. it was advertised as heated pool but it wasn't and was not offered to be done and pool had some sort of poop in it may be bird poop and it was quite big.

Stayed here on two separate occasions but only for one night each time. Was perfect as a stopover before travelling into Fraser Island. Staff let us leave our car in the underground car park for the two days we weren’t there. Sadly all hotel facilities weren’t available during our stays due to recent flooding.

Only one key to room when taken out power shuts off in room to bad if second guest stayed in , no communication that we could change our towels for clean ones no restaurant and

The joint rooms when people leave the apartment door slam and we had someone try and come into our room from the pool side at about 12 am and woke us up

Perfect location for trip to Fraser Island.

the staff are amazing the rooms are extremely clean

Spacious and clean, good kitchen setup, nice pool area, a little tired in some areas, gym room not set up. Parking limited but we were fortunate to get a spot. Staff very friendly and accommodating!

Good place to stay for us very convenient and well place to wharf

The room was comfortable & spacious. The staff were friendly. Unfortunately all lifts were out of order (seems to have been for some time since cyclone) No notice of this on booking platforms as this may have influenced our choice to stay. Staff were happy to help with luggage but stairs may have been difficult for some.

It was a lovely apartment which had direct access to the pool. A great location opposite the marina. The staff were attentive. We will be staying here again.

Great, clean property in great location. Friendly staff. A working elevator would've been a bonus, but I know all of Hervey Bay is still affected by Cyclone Alfred.