What a poor hotel. Majority of facilities not available due to storm damage that occurred 5 months previous. Paid for a breakfast that was no more than a simple pop up. I can safely say the worst ive had in 40 years of travel. The reception staff were poor, internet not working and the air con was locked on cold. Absolutely disgraceful. Ramada should be ashamed.

Air-conditioner locked to cold setting. Unable to heat room efficiently. Had to ask for extra blanking. Bed mattress was dreadful massive lump in the middle. Felt like sliding down.

We thought the overall hotel was fine. Images of rooms are not how they look in real life. Clean room but over whelming smell of cleaning product. No wifi passwords and in room phone didnt work so had to go back downstairs and ask for wifi password. You can hear a lot including toilets flushing next door. Otherwise generally friendly team

The accommodation provided was NOT what seen at the time of booking via Wotif! In fact the room advertised via Wotif does not even exist on the actual Ramada website. Even worse.. it did not become evident until after booking via Wotif and not receiving booking confirmation from to motel that we found that the restaurant and pool are not able to be accessed due to construction work! Overall-a very disappointing experience and not worth the money being asked. Yes the room was clean and bed okay but that’s the extent of the better points for what we expected.

Would happily stay here again, Nice and close to The Boat Club

Spacious room with all the amenities you need. Pool area was awesome! Can’t wait to come back in the warmer months.

Sheets had hair on them absolutely disgusting

The place was fine but no lifts no restaurant very disappointed

Lift from the carpark to the lobby was out. Restaurant wasn’t operational. Was given a wrong key card which was for another room.

Elevator was out and the breakfast restaurant was unavailable and they did not inform me until the day before check in. It’s a complete scam to not give the guests time to cancel and book a different hotel knowing full well they are not getting their moneys worth from the property. They did not help me bring my luggage up 3 floors. Majority of the time no one was at the service desk to even answer questions. Terrible condition of the property and the room.

I wasn't told until the day before that there was no restaurant or lifts. So very disappointed Wotif

Unfortunately still issues from floods: lift down , & restaurant closed. Rooms old and outdated. Need facelift asap.

always clean staff wonderfully

Checkin process was easy. Facilities are clean. Staff are helpful and friendly. Car park added great value for us.

Even with the severe whether event that occurred 2 months ago the property was almost back to normal with helpful and friendly staff, nice rooms!

Great Unit and space. Beautiful property. Close to most eating. Quiet location. Staff was very helpful.

It was nice and quite surroundings. it was advertised as heated pool but it wasn't and was not offered to be done and pool had some sort of poop in it may be bird poop and it was quite big.

Stayed here on two separate occasions but only for one night each time. Was perfect as a stopover before travelling into Fraser Island. Staff let us leave our car in the underground car park for the two days we weren’t there. Sadly all hotel facilities weren’t available during our stays due to recent flooding.

Only one key to room when taken out power shuts off in room to bad if second guest stayed in , no communication that we could change our towels for clean ones no restaurant and

The joint rooms when people leave the apartment door slam and we had someone try and come into our room from the pool side at about 12 am and woke us up