Overall Ratings & Reviews Alpenhotel Kronprinz Berchtesgaden

This hotel is very well done and sits on a hill with it's terrace overlooking the view. Everything you need is right in this place. The staff were so wonderful, the room was large and so comfortable. Both breakfast and dinner in the restaurant were delicious.

Very nice view, The facilities need to be updated. Easy parking.

Very comfortable, we arrived late and were upgraded to a room with a great view! Breakfast was great!

The rooms were hot, especially at night and to sleep on ground floor with windows wind open and curtains drawn was not ideal . Rooms were clean and breakfast was nice

Lady at check in was so nice and helpful! Loved our balcony view!

Great staff great location - needs updating its a bit old and in need of updating . Needs fans in room - stayed September and room was hot !

Loved the location. Staff was great.

We had a wonderful stay! The location and the view were spectacular. The breakfast was very good and there were adequate COVID precautions. We will definitely be back!

We booked a standard double room, which looked nice in the pic here. We got a dark bedroom under the roof with a tiny skylight plus a meeting room that had be turned into a lounge. It was big but soulless and depressing. We asked to change to a standard double but this was refused unless we paid 25% extra. Very rude receptionist who showed no customer service at all. Plus the bed had rubberised undersheets so it was like sleeping on a plastic bag. Don't waste your money. Stay elsewhere.

The room was comfy and clean. The hotel has a nice restaurant and sitting to enjoy a drink in the evening. Breakfast was fantastic.

Interior is a bit aged, rooms lack air conditioning etc. breakfast was good and view from breakfast terrace was amazing!

Great location and view . Amazingly friendly and great food / restaurant . Room was basic and no ac. We were in ground floor with view of car park outside window. Room so hot but couldn’t open window fully as ground level . Security light kept clicking on . Got no sleep . Commented when left and told Expedia gets the cheap rooms . Spoilt whole trip :(

No air conditioning to keep the room temperature down. Hotel a little out dated but in good condition.

Very comfortable..excellent friendly staff..sumptuous breakfast (did not eat other meals there)..close to EVERYthing..highly recommend.

Comfortable hotel in a beautiful location

Due to easyJet delay of four hours from London we missed are train from Munich HBF to Berchtesgaden which meant we could not stay and lost out on hotel and train tickets staff were very helpful that night trying to work something out but it was not to be. but I stayed there previously and it it was excellent staff very helpful and accommodating and polite would definitely stay again

This was a nice option. We'd stay here again

Nice hotel, great restaurant with included breakfasts as part of stay. There was construction going on around the hotel which made parking in and outs a bit challenging WiFi was terrible and kept dropping no matter which hotel site you connected to Whilst irritating, I suppose the reason for being in Berchtesgaden is to take it all in. All in all I would recommend

Very enjoyable hotel in a beautiful area.

While a good choice overall, we did have a few issues. The room we were first given (#57) faced a parking lot with a light sensor, so every time there was movement, the lights flooded our room, making sleep difficult. This could be easily resolved with the installation of blackout curtains or some type of shutter. The noise level in this room was also a problem, with early morning trash collection and snowplowing. The entire ground floor was overly warm, necessitating us to sleep with the windows open (in December!) We noticed the front door wide open on a few occasions, evidently to cool the area near reception. We asked to be moved, and were given room #61, which we declined, as it had the same light and noise issues - rooms 56-61 all face the parking lot. We moved to room #117 on the first floor - we were charged an additional 10 Euro per night - a fair price for a good night's sleep, but interestingly enough, the higher priced room was actually smaller than those on the ground floor, as the space dedicated to the balcony (useless to us in December) was taken from the space of the room. This hotel is located a steep walk up from town and a VERY steep walk up from the train station. We walk just about everywhere when we visit Europe, but we needed a taxi to get us and our luggage to/from the hotel from the train station. Overall, we liked the hotel, and we had two very good meals in the restaurant. Service was excellent.