Overall Ratings & Reviews DoubleTree by Hilton Cluj – City Plaza

Right on the edge of old town

I was greeted with a warm and friendly front desk! They were accommodating, cordial, and kind. The room was quiet and comforting. I showed up during the rain and left with the sun shining brightly all over Cluj-Napoca!

My family stayed here and found the experience overall very good and reported no problems or concerns. We would like to choose this hotel again for our next visit.

Nice amenities and nice staff

In a great location with easy access to a great variety of restaurants and bars. A short walk to the city park.

Clean, pleasant staff greeting, howver, location was disappointing as view is all construction and tucked behind from the main city center. Walking distance though to shops and food. I was also disappointed I didn’t get offered a cookie upon check-in. They said I could purchase it. All in all, hotel is good.

Great hotel. We stay there every time we visit family in Cluj.

I was looking forward to our stay at this hotel. However, the hotel seems tired and in dire need of a refresh. The bathroom in my room was not in good shape. While the shower was ok, the shower cabin had serious signs of wear and tear. And the sink pedestal was in very bad shape.. I would not recommend this hotel, especially at this price point.

We had an excellent time in Cluj! The hotel is superb! I highly recommend

Love this hotel and the staff. Location is ideal for Cluj!!

One my favorite places to stay ever! Great location and felt so welcomed! Great rooms and love their breakfast buffet!

Not bad

Great hotel, great spot in Cluj, close to everything, Hilton level

I checked in on a Saturday afternoon. Both Saturday and Sunday the gotel hosted weddings. It was extremely loud until 11:00 pm. When asked hotel for refund they only gave me 25 percent discount. Pitiful.

Very nice, excellent service and excellent food. Great comfy rooms. Good mattress. Highly recommend.

Pillows like concrete sacks, breakfast was less than desirable, no coffee outside open hours of restaurant For the price, it was a let down, the manager must be on vacation, I had no blow dryer in room, I left a day early as I needed to find a place to sleep, was charged the last day as well, $172 per night in Romania is a lot, the Golden Rose was nicer @ 79$

Very nice hotel 5 minute walk from city square. very friendly staff. Connected parking lot

Only water on first of 9 nights. Only milk on first of 9 nights. Toilet didn’t flush properly. Shower leaked. Bar fridge empty. Bedside table too low. No laundry service on weekends. Despite complaining twice I was not moved to another room.

Mold in the bathrooms, untrained staff. Very disappointed with our stay, I can’t see how this is 5 stars at all.

Loved everything about my experience at this hotel and its location. Breakfast was so delicious too and included with my stay which was a big bonus.