Air conditioning was not cold enough for my room. Not a hotel to stay at during the summer. My room was a sauna. They had to give us various fans to keep the room cold and told to sleep with windows open. Not the best accommodations for me when I was there to do a half Ironman. Couldn’t rest and didn’t have the best accommodation.

I always stay here when i come to vitoria

Rooms cmfortable and clean in a ice neighbourhood . 30 min walk to city center

Great parking garage with plenty of interior height. Well lighted and attractive. The room was great. Had a large TV good Internet, comfortable bed high quality linens.

Have stayed here many time and always been happy, however was extremely disappointed this time with rooms, quality of the breakfast and unfriendly staff.

Great experience and service! My girlfriend and I stayed at Sercotel Jardines de Uleta Suites during our trip to Vitoria-Gasteiz for the Ironman race. The hotel is located about 25-30 minute walk from the city center. Lorena at the front desk was absolutely amazing, genuine and had great energy. The rooms were much larger than anticipated and the breakfast buffet was quite enjoyable.

Absolutely incredible hotel!! We booked for the Azkena Rock Festival and were stunned when we arrived at the property. Our suite was massive, with a full size kitchen, gorgeous bathroom and bedroom and lovely views. Excellent hotel facilities and really lovely accommodating staff. Cleaners came and were flexible as to when they came. A 10 minute walk to the festival, close to bus routes.

The suite was beautiful and clean and the staff were fantastic. However not being allowed to use the kitchen in our suite because it’s only for those who rent for a minimum of four nights is extremely disappointing. (We had the suite for 3 nights). Also no coffee machine in our room or at least a free coffee station in the lobby is super disappointing considering the room was pretty expensive.

excellent value for money, spacious appartment room with full kitchen (!!)

Fueron dos noches con una excelente atención

Surprised at the size of room.really big Food very good quality

Spacious, but we were very disappointed that if you wanted to use the kitchen facility you had to pay 30 euros per night! They even turned the water off in the kitchen. No cup and saucer, teaspoon, absolutely nothing! So although first impression was that the apartment was great, in fact, it was pointless really, would have preferred somewhere smaller and friendly. Would definitely return to Vitoria-Gasteiz but not to this hotel, sorry!

Hotel was excellent. Best I have stayed in. Did not use the rooms kitchen . A bit expensive to use it as an added cost to the room. There is no need anyway as after a beautiful short walk into the city it is a gastronomic heaven and so cheap!!! Will definitely stay there again. Only thing missing is a pool

I stayed for one week at this hotel. It has very large rooms compared to normal European hotels, very clean, breakfast in the am is delicious and lots of variety to choose from. The only complaint I have is that the rooms show a kitchen is included, and that is not the case. You get a refrigerator, but the rest of the kitchen costs 25 Euro/day. I was disappointed once I found that out. The electricity is not ON to those appliances. Located in a higher class residential neighborhood, but a quick taxi ride to anywhere you want to go. I would definitely stay there again

Staff really helpful. Hotel kitchen set up wasn't well thought out. The cutlery and crockery came in a big box. No tea towel or wiping up cloth. No detergent. If a full kitchen is provided then it should be of a much higher standard. We ended up not using it as it wasn't user friendly. Good beds, good spaces.

We had a good experiecen, we loved that the room was big and clean.I recommend!

Excellent, tastefully designed modern hotel with - spacious rooms featuring separate living, kitchen and sleeping areas. Spotlessly clean - located in a lovely residential area. Rooftop bar with outstanding views. Good to have the kitchen facilities for the fridge and sink but disappointed that the full use of the kitchen and provision of tea/coffee maker would incur a hefty additional charge. Arrived on Sunday - useful to know that everything locally closes on Sunday afternoon.

This hotel is a great value for your money. Staff was friendly and helpful and it is also in a beautiful building. The breakfast is also great. We stayed just one night but was glad we stayed there.

Good service. Stayed with my family. Excellent stay. Thank you.

The front office manager was excellent in providing orientation and great tips for 'tapas/montaditos' in town. We're lucky by getting a room on the 7th floor with a veranda beautiful view over the beach.