Overall Ratings & Reviews Red Roof Inn Cartersville–Emerson/LakePoint North

Friendly staff, which counts a lot!!

No tv and no breakfast

The place was okay. It wasn't anything over the top and it wasn't filthy or stinky. So when you're traveling with pets, it's kind of nice to be able to have some place to stay that doesn't have stinky carpet in it

Strong smell of weed around property and in room, beds uncomfortable, mold in bathroom, and worst part there was dried blood on inside door handle.

super quite

Over all clean, water pressure/ hot water in shower was great and heat in room worked well. however the adverted amenities do not exist . Inclusive Breakfast doesn’t start at 6 am rather 630 and options were terrible you get dry donut , coffee and fruit loops. It prompts familyhotel and offers cribs for baby , but hotel Doesn't have cribs . Customer service was bad the man working literally completely ignored when you’re speaking to him When I brought up the discrepancies about the crib and the breakfast since this is why we chose this hotel

I like that it was close to where I was going and my room was outside so I didn't have to enter into a hotel as I was coming and going but one of the worst rooms I've stayed in

They advertise hot waffle went down every morning for breakfast. They had nothing but coffee and empty containers for other stuff all 3 days. Went down at 7:30. Staff was rude. Door didn't close right because had been prayed open by police. Do not stay here!

Too many issues to list, smoke alarms missing, wires dangling from ceiling, coffee pot broken, bugs on floor, stains on bedding, some lights not working, duct tape holding the TV remote together, no caulking around the tub or sinks doors and lampshades damaged, light switch hanging out of the wall, just overall dirty and unsafe. Wouldn't let me add photos probably because I was giving a bad review. Too bad I have some doozies.

Grwat

The first room wasnt clean the bed was not made..

I arrived later at night with my two children. There was a night window that should have clued me in. I could not get in the lobby. I checked in, walked up the stairs to our "room". The light switch did not work. Teh room smelled like black mold. Lamp did not have shade on it. The water pressure in the shower was so bad I had to basically hug the wall to get wet. Black mold in the cracks in the shower. Furniture was destroyed. Covers were off of the outlets. When we walked up the stairs there were very shady people just sitting on the stairs hanging out at 10 pm at night. Not to mention the group of people in the parking lot. There were bags of trash and cigarette butts in the walkway. I had to stay that night but checked out the next morning. When the front desk person asked me what was wrong i told him and he acted like he had no idea. I asked for a refund for the day I would not be staying and he refused to provide me with it even though they were fully booked. Unless you are desperate I would avoid this place like the plague.

Should've been able to check in at 2, showed up at 3 and was told to come back in an hour. I reserved a king bed non smoking room and was given a double smoking room. The room was disgusting and I slept in my car instead of the room. I walked in and right back out. Horrible.

Staff was very pleasant during my stay there while waiting for my house to be ready!

Dirty overall. Refrigerator wasn’t working when we checked in. Was given a smoking room so we had to change rooms. Toilet is lose. Stained bed sheets. Among other things I will not mention. Then room smelled bad.

Bathroom dirty chair looked old dirty and was peeling.

The person checking us in was tring to scam us out of cash. Saying we owed them more for our stay but we could only pay cash. I booked and payed online before arrival and the employee could not change that. The area had alot of scatchy things on.

This location is infested with roaches! Had them crawling on me in my sleep and crawling around the floor in full daylight. This property had multiple disabled vehicles stored in the parking lot. Absolutely disgusting and I will never be back. Will be sharing this review on every platform avail to do so. They need to be shut down!

The bed had bed bugs. I notified the manager at the desk.

The bathroom smelled straight like pee and the fire alarm wasn’t even connected to the ceiling was hanging on