Overall Ratings & Reviews Marival Distinct Residences & Spa - Handwritten Collection

Positives: Accommodated our large family (4 kids) Good for relaxing vacation Food quality was decent Water in pools was comfortable Room service option was great when needed Towel service (number of towels, availability of towels was amazing) Ambience was great Hotel is not crowded, it was busy in areas when we wanted to be around people and always easy to find a quiet area Bathrooms (public) were nice and always clean Negatives: Charged for missing all inclusive braclets as we were grabbing taxi to airport ($65 USD per rope Braclet!). I’d suggest taking them off at the beginning of the trip, and having them ready for checkout. No one asked for them, they’re scratchy rope braclets. All food options were menu order-nothing quick. Having snack options, especially with kids, would have been great Entertainment was at the other resort, and didn’t start until 9pm. order accuracy was poor at the beach club, we waited almost 3 hours the one night we ate supper there, and didn’t get the food. The check in process sucked. Two hours waiting for two people to run us through the hotel process, and try to convince us to do a time share presentation. The activities (sales) desk were obviously conflicted (incentivized). They were the first people you saw on/off the elevator. And any questions would lead to sales pitches on time share purchase.

Great food, service, beach and pools.

All the staff made us feel welcomed and were all friendly. They really catered to all of our wants. Would definitely return.

Check in took over 2 hours. We got a room only at 4:30pm At dinner food took over an hour to come and it was cold!!! It was my 3rd stay and service dropped from 5 starts to 2. Never ever

Everything was just great. Will definitely come back.

Best all inclusive I have stayed at.

The only downside was the dining.Some nights food was cold and other nights waiting for a table was over a 1hour .Maybe a good idea would be a buffet so people with small children have another option and they do not have a long wait for food .

Great

Unbelievably clean grounds. Beautiful landscaping. Could always find a lounge chair at pool or beach. Very friendly staff that remembered us and made it feel like home. Walking along the beach, the other resorts nearby aren’t as well kept or luxurious. Wish they had 1-2 more restaurant options.

We loved our stay. Accommodations were awesome, staff was great, and the food/drinks were exceptional!

High end and family friendly

The property is very well maintained and small. The staff are delightful and the beach service is very good. The food is OK but it could be more refined. The options get a bit boring if you are staying for a week or so and the quality could be higher.

The food and service at this resort are absolutely amazing. We didn’t eat a single thing we didn’t like. I read reviews about the beach being a long walk away and was concerned about that but it’s not a long walk at all. If you can’t make the short walk they do have a shuttle but I found it to be a very pretty pleasant 3 minute walk. Highly recommend this resort. The large spacious rooms are incredible as well.

Beautiful resort perfect for quiet couple 4 night stay. Food at all inclusive was better than expected. It’s Mexico everything takes longer for service.

NICE BEECH AREA NOT BUISY WELL LOOKED AFTER

Service was exceptional and the beach is one of the best in all of Mexico

Calme très beau Chic . Le personnel très attentionné et très sympathique

Super clean and exceptionally well maintained. The staff is very kind and welcoming. The food in all the restaurants was outstanding. By far the best Mexico experience we had. The only improvement that could be made is to make the jacuzzis available to kids because you can’t use the jacuzzi if you have to leave your kid unattended elsewhere.

Excellent service and the facilities are beautiful and well maintained

Loved the location! EVERYONE was so nice. Our poolside server was amazing! Remembered our drinks all day-twice! Service at the rooftop restaurant was awesome!! Betty the massage therapist was the best!!! Room was huge. Private pool was a nice bonus as well.