THE ONLY COMPLAINT I HAD, AND TO ME IT'S BIG, IS THAT THEY WOULD NOT FURNISH MY WIFE A SHOWER CHAIR EVEN THO WE WERE IN A HANDICAP ACCESSIBLE ROOM. SO MY WIFE DIDN'T GET TO TAKE A SHOWER FOR THE TWO DAY STAY, BECAUSE SHE CAN'T GET DOWN INTO THE TUB. THIS IS THE ONLY HOTEL WE EVER STAYED IN THAT DIDNT. OTHER THAN THAT, THEY WERE GREAT.