Overall Ratings & Reviews JAZ Aquamarine

Excellent

The hotel is beautiful, the food very nice and the staff very friendly. Everything was great! The rooms are a bit dated but clean and spacious.

Osama our room cleaner was very friendly and he did everything we asked him to do.

There was no sea , night staff didn’t offer sea view rooms as we reserved , all inclusive beverages are all local , all inclusive restaurants are not for every day dinner

It was a great experience for my wife and son. We had an amazing time!

We enjoyed our stay. Very clean, very friendly, and lots of attention to details.

Room is shabby

The water slides for kids did not have any gripping mats on the watery slippery stairs or anywhere around it. My daughter fell several times, almost hit her head on pavement but one of the guests caught her and prevented a horrible incident.

Nice Staff, good food, amazing heated pools and water slides by the beach

The hotel was nice but everyone in the family got food poisoning and ended up being sick. The shower is also very slippy if you have small kids

Here's a revised version of your review: --- I’m not sure where to begin, as this place truly exceeded all expectations. From start to finish, it was an unforgettable experience. The resort is incredibly fun and well-maintained, offering a wide variety of pools, water slides, and activities for both kids and adults. My wife and I, along with our children, were never bored! The food was consistently excellent, with diverse dining options that catered to all tastes. One of the standout features of this place is its exceptional customer service. It’s clear that the staff is highly trained to provide top-notch hospitality, but a few individuals went above and beyond, making our stay even more memorable. I’d like to extend a special thank you to: 1. **Mr. S El-Shahat**, the pool slide attendant, whose kindness and attentiveness to my daughter were truly outstanding. Your care made all the difference—thank you! 2. **Gamal**, the bartender near the 4 Corners restaurant. Your warm, friendly attitude and engaging conversations made every visit to the bar a pleasure. We looked forward to running into you each time! In summary, this resort is one we will always remember and will undoubtedly return to in the future.

Excellent for children .with the heated pools . There was different areas on the resort from lively to quiet , something for all ages . Varied choices to eat from ..no choices for people ,children with allergies,...service in the restaurant was questionable at times ,staff more interested in chatting to each other,,dirty used dishes on tables left longer than should be.floors in restaurant not swept , regularly.there were staff who went above service other who just sauntered along.. Variety of different dishes at all sittings.....was slightly disappointed in standards as I have been in other Jaz hotels .with more attentive staff . Was in this hotel march 2024 I noticed the drop in standard from then to now December did speak to the manager about standards you expect from Jax hotel group... Over all the grandchildren enjoyed themselves,,we adults did have a nice holiday .

Amazing resort!! Must stay at place. Everything was great

Amazing staff make this place my second home. So much choice of eating places and where to spend your lazy days in the sun. The grounds are kept immaculate by the gardeners and thanks to housekeeper Ahmed. Always something good to eat and treated like a Queen by the staff. My favourite place in the day lazing by the pool at la Perla and being looked after by best waiter Mohamed. Ate in all the buffet restaurants and looked after by Saad, Mostafa,Shady,Mahmoud,Ahmed (my heart). See you all again next time.

Very limited food selection.

The hotel was not so far from the airport, it was nicer to check-in late and the staff was so welcoming. The whole process was qick and easy. Our room was clean, Muhammad who was in charge of our block was so welcoming and looked after us. All pools was clean and lots of activities planned by the entertainment crew. There are quite pools too. Lots of sun lounge around and drink stations bars where food and snacks available. Service from all staff was amazing. All lunch and dinning options and verity's was good. And the beach was also amazing and the sea was so nice to walk and swim in. No issues with bugs. Lots of entertainment. We had so much fun in the sun. Thank you Jaz Aquamarine

The resort is very clean and tidy. It offers wide options for food with restaurants and snack kiosks around the whole proporty. We tried 4 different a-la-carte restaurants and they all tasted delicious. The staff was very kind and ready to met all our needs and requests. A special thank goes to ANNABELLA of guests relations: a GREAT hostess, who made our stay unforgettable!

This place is amazing. it's huge and it has everything. The employees are very nice and very courteous and we'll take care of whatever you need

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We had amazing time