Overall Ratings & Reviews Hotel Sonnenberg

Place was fine and staff super helpful but after a very long drive and dead tired, we were told the restaurant and bar were closed on Sunday. The hotel location is rather remote but helpful staff directed us to the nearest.

Receptionist very helpful, providing information over and above ref what to see and do. Also very helpful saving a car parking space close to the property due to a car problem. We were both very impressed by the amazing views and would not hesitate to stay there again.

It is peaceful place, healing, tracking, fun with mini tram. staffs are fantastic and helpful, Oh my gosh, breakfast was fantastic too.

The hotel was clean but sort of sparse with limited dining. It looked like a nicely converted dormitory. Not much happening in the remote neighborhood.

Beautiful surroundings and outstanding food. Great staff.

A mountain hotel that has a funicular 10-5 it was lovely great views lovely check in staff but a long way to town

Excellent

The room and the view and the surrounding area were all amazing! It was beautiful, and we loved the animals that lived there. Transportation was very dicey. I would not stay here without a car. Furthermore the reception only works from 8-5, so getting their help to call a taxi required much more coordination than I would have liked. We almost missed our train because of these logistics.

Hotel Sonnenberg has amazing views and is wonderfully quiet and peaceful. The grounds are really lovely and walkable - complete with great playground. We really enjoyed dinner at the restaurant which had both great meat and vegetarian options.

Hotel Sonnenberg was very clean and its location on the hill provided wonderful views, even though it rained the whole timescale were there. The breakfast was excellent and the staff members were all so helpful with helping us with directions, figuring out transportation, etc. I highly recommend this hotel and even better if you have a vehicle, as it’s a bit outside of Lucerne. Still manageable even if you don’t have a vehicle, though, with Uber in to town.

It very nice scenery. I like the place and the staff is very friendly. The restaurant food is good. The hotel is on top of the hill and the road to the hotel is very narrow and scary. Bad thing is some rooms don’t have bathroom in it and was shared bathroom & toilet with all other rooms.

Amazing views of the lake, Mt Pilatus and surrounding countryside. About a 10 minute drive to the old town.

Excellent hotel with amazing views.

The property definitely delivers on its view and serenity promises. The funicular to the bottom of the hill and back up is kinda fun, too. On the other hand, the service is ... idiosyncratic. They had a couple of large groups come for supper, and so the kitchen decided to not take any supper reservations from guests staying there, even for a small family and given the difficulties of finding alternative eating arrangements (none nearby). Didn't even try to accommodate - just SOL guys! Restaurant menu looked great, though we didn't have a chance to taste it. Breakfast doesn't become available until 800 am (at least at the end of April when we were there), which will be disruptive for travellers who prefer an early start to their day.

Amazing location and amazing people. And don’t miss the breakfast in the hotel .

Great hotel with friendly staff and pretty good clean rooms and facilities as well. The view is superb from this hotel.

Nice view

For starters the hotel has no means of transportation. Even for a well connected country like Swiss, this hotel doesn’t have a proper transport. If you do not own your own car, there is no public transport. Uber or any other cab is the only alternative. Hotels.com maps are misleading too in this instance. The room was the tiniest room I have ever stayed at. No elevator, which is okay and expected at hotels in Europe. But the bedroom was so tiny I couldn’t open up a check in bag fully. The bathrooms were tiny. The hotel has a restaurant with a good view and the ratings are all for the restaurant and not for the hotel - accommodation. May be try the food but not a great place to stay. The attendant at check in was arrogant The attendant at check out was sweet.

Ok

Fantastic view from our upgrade room with view and outdoor patio at restaurant. Free parking with easy access to building. Downside is no elevator, so carrying luggage up flights of stairs was very challenging. No air conditioning in room, there was a portable fan, could benefit from a ceiling fan to distribute air better, windows had to be left open and thus invited mosquitoes indoors.