Overall Ratings & Reviews Holiday Inn Express Hotel & Suites DALLAS WEST by IHG

Ckean facilities, friendly staff.

excellent

Comfortable stay for one night. Bed & pillows were very comfy and once we figured out what was going on with the a/c the room stayed nice & cool. The blinds made the room very dark. Breakfast was decent with a pretty good variety of items to choose from. The staff were very nice.

Overall this property has generally been kept up. However here and there were some signs of disrepair. The most glaring example in our room was the tub faucet. The diverter stem on the faucet was very hard to pull up to turn the shower on. The faucet itself was loose and felt like it was going to come off the wall. The inside of the toilet had been cleaned, but still had old stains that had set in. But the employees seemed to do a good job of keeping the property clean. The indoor pool area was nice and my kids enjoyed their time swimming.

There was water leaking in our bathroom from the room above us.

Good

Reservamos del 24 al 26 de Mayo. Llegamos y la de recepción nos hizo el check in muy amable,,,el lugar esta muy bien y la ubicacion perfecta hay restaurantes cerca puedes ir caminando es muy seguro hay un walmart tambien ,,ademas tiene suficiente parking las camas son muy comodas y el almuerzo es continental,,los biskets estan bien sabrosos nada que pedirle al McDonalds..tiene alberca dentro de las instalaciones,,,100% recomendable....la proxima vez ahi llegaremos primero Dios....

Very Clean And Great Front Desk Staff

bathroom was s little worn out but, and breakfast was a little bleak but over all great service comfy bed and great price

Breakfast options were limited

Great location, friendly staff but the room I booked was not available, she did problem solved but didn’t have what I paid the original price as price pending so I paid more.

Close to restaurants and stores

Good!!!

The room was clean and stocked with all the essentials. My kids enjoyed the pool, and the breakfast was quick and easy. No complaints at all! We enjoyed our stay!

A lot of food options around and safe area hotel was nice

Great service and breakfast each day! Also loved how close this hotel was to food, the city, and shopping!

The ladies who put out the breakfast in the morning were so nice. The bed was comfortable, water pressure good. The hot tub was a disappointment. It didn’t even get hot and it had way too much chlorine in the pool area. Definitely needs a little modernization, but not bad.

Great stay the only thing that wasn’t good was the water pressure in the shower, and the shower head was dirty.

Staff was friendly & rooms were clean.

The over all stay was pleasant.. we had 6 children staying in the room and the staff were friendly and accommodating. The location is clean and very family friendly.