Very convenient location, very quiet at night. Breakfast was pretty good, the staff were very helpful
Winnie
8.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Very close to Prado Museum. On hotels.com website, it states there is hamam on site. So we brought plastic slippers and bathing suits for it. But actually there is no hamam at all. Only a small jacuzzi in the basement, belong to a spa which is not part of the hotel. It costs 25 Euro to use the jacuzzi. Dispointed for their false advertisement.
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Joseph
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
A pleasant stay with friendly staff and comfortable rooms. Best location in downtown Madrid and good value based on comparable hotels in the area. Close to many museums, the train station, a variety of restaurants, shopping, etc.
Great overall.
Gregory
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
From the moment we arrived, we we're greeted and treated with the warmest regards...we were given a map and our check in agent basically mapped out where to go... the location of the hotel is perfect to walk to most of the major sight seeing stops... the spa was a relaxing end of a long day of walking... the bartender was super nice and brought us Negronis to the room!.. We would definitely recommend for ease of sight seeing and eating.
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Thomas
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
In an ideal location to walk to the major attractions of old Madrid. Surprisingly quiet. We found the staff to be exceedingly helpful. I would definitely choose this hotel for another visit.
Gurpinder
Leisure Family
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Lovely hotel
Seigfred
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Great location to explore Madrid . Waking distance the train station and Metro .
Dermot
Leisure
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
The staff welcome and helpful suggestions and their overall attitude and friendliness that one rarely finds in a large city
MARCO
Leisure Family
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
fabulous, good people
María
Leisure
2.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
They have a terrible problem with the plumbing . 1st room it got flooded and they change me to another one that stink terrible and they try to cover it with perfume . I couldn’t wait to get out of there . Never again
JULIAN
Friends and Family
10.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Outstanding customer service. Very comfortable room and great location. Special thanks to Manuel for his excellent hospitality.
Yasmina
10.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Amazing location and spacious room
Jorge
10.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
Beautiful hotel in a great location, easy access to transportation, nice balcony, great value.
Karen
Friends and Family
10.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
Clean, safe and perfect for solo travelers. Close to the main train station and right across the street from the Prado! Perfect location.
LINO
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Close to everything , safe, convenient , excellent service
Alex
Business
10.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
Wonderful staff and great accommodations
Check in was very welcoming
Great location
Must consider
John
8.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
No Parking, That to Park Pubic lot 300meters away
Charlotte
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Reception staff lovely and very friendly
Narasha
Leisure with Friends
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
I loved the spa, It was a really amazing experience at this hotel.
Anne
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Loved the location, straight across from the Prado and Reine Sofia. The Atocha train station was only 15 minute walk