The room was good but had an ant infestation. They sorted it out immediately. The food was really good on the all inclusive package and great location backing onto the beach. The staff were helpful and keep the hotel clean. I sent messages over a week prior to arriving asking some questions but did not get a response which not not very professional.

Myself and my friend spent a week here and it completely exceeded our expectations/hopes. The pool is really big and perfect for a good swim around the palm tree garden, with lovely areas to lay on your sunbed - we found a lovely nook where we felt a good amount of privacy. The room was great - nothing extra special, but it had a nice balcony with a good view of the pool and it was lovely and peaceful. Not sure how it will be in full season, but it was very chilled out at the end of March! The other guests were largely slightly older - between 45-75 ish - and it’s not really suitable for young kids due to the pool layout, so it’ll this added to the relaxed feel. The staff were all great - very polite and diligent and some were particularly warm and friendly. The food was pretty spectacular - so much choice of both mains and puddings - quite dangerous really, as you just want to try everything!! Pretty much all the cakes are as good as they look, which is amazing! We didn’t have a hamam, but we had a peek and the steam room looks really gorgeous and traditional, with lots of additional treatments to choose from. The beach was lovely - I had been worried about other reviews mentioning the seaweed - it wasn’t a problem for us, but at other times of year maybe there is more.. Anyway, the sea is not the cleanest I’ve swam in, but it is great for swimming, with a lovely, gradual, sandy floor. Thanks Sentido Djerba Beach - we will be back!

Expedia says this is a smoke free property - this is NOT TRUE. There is a hookah bar inside as part of the main lobby bar area. Food was pretty solid. It's definitely hotel buffet food, but there was some very good dishes at each meal. If you're on half board (not all inclusive) they make you pay for water in the restaurant - it makes sense but feels a bit stingy. The drink prices are pretty good though (like 2 TND for water, 4 TND for spirits). There isn't easily accessible information about things like activities and hotel services. If you speak french, you can ask the staff, but most of the staff only have very very basic English. The pool area is lovely, beautiful location directly on the beach, I really enjoyed my stay here. Overall it was a good stay!

Worst experience ever ruined by their receptionist Mr Maher Klaibi. I was with my friend, and I spoke with him in arabic he didn't welcome us in a proper way. I made the reservation 1h before heading there, and he tried his best to do not give to us a room beside the booking was confirmed and paid. He was mentioning that we had to pay twice, as he had a bad issue with booking through Expedia and Booking. He said also that he couldn't see that our booking went through from their system. ( generally it takes 30 min everywhere in the world, I never had an issue with last minute booking). When I told him that I will speak with customer service about paying twice and denied check in, he changed behavior and start to be nice and gentle. When the agent contacted him to clarify the situation, he been really kind to me and start to fake smile and acting as a different person. I never been discriminated in my life but here. That's a shame, the hotel wasn't bad. Exept him, everyone nice. I still don't understand the misbehaving of Mr Klaibi to us.

Great

Great value property offering excellent all inclusive meals and beachfront location and massages. For the price, can't fault it!

Excellent location and lot of activities and services

Great staff

Everything excellent

If you're booking through Expedia they will ask you to pay in cash after they already checked you in. I had to pay my extended stay in cash and cancel the rest of my stay and leave.

The hotel was following protocol for covid-19 restrictions and as a result cleaning etc. was very good. Staff were helpful, the selection of food and its quality was excellent. Health and safety was inforced with most customers complying with regulations. All in all this was a very good short break of 4 nights.

Incredible value for money. Outstanding service by front desk, arranging for meal and taxis with very good communication. Huge buffet of foods. Restaurant service was mixed. Bed and especially pillows were uncomfortable. Really my only complaint, though some carpeting in hallway would help with noise. Would stay again and for longer.

Excellent hotel with very kind staff, very clean , food is good with much varieties

Nice hotel and right on the beach. The staff were wonderfull

The hotel is nice and comfortable also the staff they are very welcoming I did not like the SPA BUT OVERALL WAS VERY GOOD

Great experience. Staff very nice and pleasant and the food was excellent!! Would go again!!

A truly excellent hotel. We came for a night and stayed for a week. Fantastic indoor pool, large rooms with wifi and satellite TV (BBC World service and mainland French channels), wide variety of buffet foods at breakfast and dinner, friendly and helpful staff. Definitely the best hotel we have stayed in in Turisia

Excellent in all respects. The best hotel we have stayed in Tunisia. Surperb indoor pool, good wifi in room, good buffet meals.

An excellent hotel at a fantastic price for demi pension. Certainly the best hotel we have stayed at in Tunisia. Great indoor pool and excellent buffet for breakfast and dinner. We cannot rate it too highly.

Great service and customer service. Best hotel in Djerba Island.