Overall Ratings & Reviews Ulysse Djerba Thalasso & Spa

Generally helpful staff can help provide assistance to make up for the staff - the bar comes to mind - who stay busy disappearing into back rooms to avoid the guests. But the helpful staff members well make up for their more elevated colleagues.

The worst place you could possibly stay at. Facility was old, booked rooms were unavailable, had to wait for 50 minutes to check in after a 17 hours flight, customer service at the bar was below poor.

Our stay was amazing the property is beautiful and has many amenities

Vert nice hotel. The reception staff checked us in at about 10 am which was very nice of them. The breakfastvwas excellentvwith great selection of nice food. Rooms are sea view and very comfortable

Toi expensive for the services

This was my first time to visit Djerba and I absolutely enjoyed my stay here. Staff was very helpful, room was beautiful, and food options were delicious. The only thing we were a bit disappointed was the entertainment wasn't enough. However, our stay was very relaxing and refreshing. Thank you!

Loved the room view facing the beach. The staff was extremely accommodating.

Very good

Very amazing hotel. Staff bery kind and helpfull. Food very good in quantity and quality. Really very nice hotel i recommand it.

Nice old hotel, well maintained and still elegant. Staff is very friendly and helpful.

Very pleasant and relaxing. We stayed for 5 days and were very content of the hotel staff and the service. The gym equipment is something you can work on. The facilities are old. If the hotel is far away from the lobby, there is no internet. Internet facilities should be definitely improved.

The floor in our rooms hadn't been cleaned. There was long black hair throughout the room. I told the room relations woman at the front desk and she had someone come right away to clean the room. Our fridge didn't work and that was also sorted out quickly.

This is the review from my recent experience. That I have had during my stay at the hotel. The property is rated as 5 stars hotel but the real it's not at all. It's probably 1 star out of the 5. It's seems like a wow hotel on the pictures but unfortunately it's not . Property management poor .you book something that you expect. But you're totally on a different page . And it will take them forever to get your problem solved and looked after. considering the money that you pay it's not even worth it. And it's a Rip off. All that you hear sorry sorry . Regards safety , I consider that due to the issue that accurate with me . equipment not well maintained and even the first emergency respond doesn't work ..not sure what's wrong with them and what they're trying to do with it.my experience with this hotel was like not even sure why I stayed there for some reason .got stuck . Stuff wise they're doing their best to keep up with the costumer .my understanding expedia have to receive those comment and cross exam them with the big attention that way they're aware of what's going on with their costumer. When we choose Expedia we know that the service is the best that we expect .

We came for 2 days and changed rooms three times in 24hours. The first room was one of the furthest from the reception and main leisure places, the toilet wasn't flushing, and we had two separate single beds. We got moved the next morning to another room, which was better but when we came back in the evening it smells like fried food and we couldn't sleep with the smell. They brought in a technician and someone gave us air freshener...Luckily we got moved to another room late at night, which was so much better. The buffet at the restaurant was okay and there were flies everywhere. The beach area and swimming pools were really nice with a view of the sea, but the sea was dirty. We ordered fries and after having waited for 30min by the pool went to speak to the waiter. They had forgotten us. They brought the food a few minutes later and the waiter said "you are not entitled to be angry because you are on holiday", which was the icing on the cake. Apparently, everyone in town knows the Ulysse branch is not good, and I would recommend staying at the other Radisson Blu, which seems much better.

clean, friendly , food was ok could do better. over all satisfied

Beautiful hotel on the beach with amenities and good people. Room was clean and specious. Hotel is close to old city center and Midoun. Simple and quiet get away island. Ulysse is the destination in Djerba for my future travel. Good breakfast buffet and restaurants Dhuha in guest relations was so kind to give us an early check in and a welcome drink made us feel home.

Great place to stay, the staff were very courteous

This is an institute in hotel And hospitality Very helpful staff

I spent nice time ( second time in this place) , everything was as expected, very friendly staff specially miss Malika Badboud..I will come again and again to this hotel.

They were two nights but it was a pleasing experience. They offer good quality delicious food, the room was clean, and the staff was friendly and very helpful. If I am in Djerba once again, I will come back to this hotel.