Overall Ratings & Reviews Mesón de la Merced Hotel Boutique, Patio & Spa

The hotel has a great location and it gives you a great feel of Queretaro architecture. The bakery for breakfast is delicious and the waitress is great! Hotel service totally depends on the shift. If the lady is there, you’ll have a nice experience and she will be very helpful, but if you have the guy, be prepared for weak service and a very disinterested attitude.

Excellent service helping with tours and transport and shopping, spacious room over a large courtyard with outdoor furniture, comfortable beds, heating, hot water, daily water replenishment, great lighting, super clean bathroom, on-site patisserie, safe neighborhood walking distance to sites

Colonial house, 3 stories suite with the bedrooms. 2 bathrooms. If you like climbing stairs, this is the one for you. Something different !

It was a nice stay, great location and staff was great!

Great location near downtown good service expectations were met I really recommend this Hotel

Room was extremely small but clean. Little pricey for the size of room with twin beds but it was walking distance to historical area and that was important. Unfortunately the entire hotel did have a dark ambience throughout needed new LED lights. Currently remodel is been done 4-2019 so perhaps it’s coming.

Muy bonito hotel pero es cuarto de 3 pisos. Y dormitorio queda 3r piso de cuarto. no recomiendo a las personas que cuesta caminar asi como los ancianos. Y toalla huele feo, estaba sucia. Internet casi no entra al cuarto. Para preguntar a la recepción no tiene tenefono en cuarto, hay que bajar hasta 1r piso para hacer cualquier pregunta ya que nos brinda numero de Whats App para preguntas, pero como no funciona Internet, no pude comunicarme.

Great hotel, very traditional, feels authentic. Horrible experience in the restaurant: slow waiter and service, having to remind her multiple times what we ordered, promising a free glass of juice that I end up paying anyway ... Very bad experience. The place looks really nice though.

Located in a quiet street near the busy areas. Because of their layout, the rooms are very quiet and private. They are undergoing some construction so we found the room a little dusty. Be aware that once you enter your suite, you’d need to climb 2 flights of stairs to the 3rd floor.

For this price range this was a very nice looking building. The hotel is away from the street in a nice courtyard so it’s quiet. The room was huge with three levels. The continental breakfast was crispy toast bread and jam with a fruit salad, plus coffee.The location was also excellent just a few blocks in to the center of town. The only negative for this hotel was that the hot water was barely lukewarm and we were there during a cold spell.

Great location the rooms floor really sticky and dirty but a very nice room just dirty beside de hotel there is a bakery out of this world you have to try it even if you are not in the hotel!!!

Staff were very professional and helpful. Room was very well maintained.

Amazing! We definitely felt the Querétaro experience and the staff was great.

dusty, it has a lot of dust. the property was fixing and they had a really mess

Great colonial hotel. Nice and spacious suite. Ideal for a family vacation. It was being renovated at the time, and still, things worked well. Breakfast was pretty weak. Once they finish, this is likely to be an outstanding place.

Chose Meson del la Merced on the recommendation of a family friend. Great location in walking distance of most things in the Centro Historico area of Queretaro, and the staff was able to arrange tours for our party and other guests. Stayed three nights. Very pleasant place, with good service, and good breakfasts. Needs some maintenance and upkeep, and the Junior Suites required carrying the luggage up two flights of stairs to the bedroom, but overall, I would recommend it as a good value hotel in a quiet neighborhood.

Employees are friendly but the building is falling apart the bits are very uncomfortable there is a lot of cockroach the doors can be open by a push with a finger it is a very scary hotel

unfortunately I wasn't able to traveled due to a family emergency, how can I go over the charges on my visa card? please respond back

The hotel staff and owner went the extra mile to make us feel welcome. The room was clean, comfortable and had character. We celebrated our 40 year wedding anniversary in Queretaro. The hotel owner made restaurant reservations for us and even arranged for a driver to and from the restaurant. At the end of our week long stay I was a little sad to leave. I will definitely stay at Meson de la Merced in the future.

Very charming and quiet close to center of town. Loved the mexican ambiance