Overall Ratings & Reviews Candlewood Suites HOUSTON I-10 EAST by IHG

No coments

Hardly any hot water, they were not ready for check in at 3. Did not inform of deposit, no receipt given at checkout, wet floors after mopping with no warning or sign, non working safe in room

Very comfortable bed. The rooms were very clean and nice. I was glad that the staff was honest and helped me recover my daughter’s tablet. We are definitely going to stay here again when we come back in June. The rooms have a fully equipped kitchen.

Service was okay. Facility is very old and tired. Sink was clogged and original room had been smoked in, even though labeled as non-smoking (they accommodated immediately by changing to a different room). Not entirely sure how this hotel got 4.8 stars….

This was horrible. I want a refund. The rub was dirty and so was the bathroom and sheets. I asked the housekeeper to clean it and she did not. It qas a horrible experience. Never again

Not enough chairs and eating space for 4 people. Bathroom fan and sink drain were not activated at check in.

Nice place to stay with family with kitchen as an option

This was my first stay at Candlewood Suites. I felt a since of home as soon as I walked into the building. The place was very cleaned. The staff was very nice and helpful. I enjoyed the quietness at night throughout my stay. I'd recommend this place to customers looking for a great place to stay at a very reasonable price.

Unkept area behind hotel. Room had a stale smoke smell and hallway had a sewerage smell like plumbing may have backed up somewhere on that floor. Only one luggage cart for hotel. I expected a Candlewood hotel to be a much nicer place to stay:(

I feel the zone is not safe and within the hotel someone went after me and started to have a talk with me then ask me money

No complaints!! Loved the suite!! Bed was comfy!

We took another accessible room, the shower head needs replacement bc it gave little water pressure. Rest of the room was nice enough and yes I would book here again.

Our stay was good. My husband, daughter, and I enjoyed our stay. Service and cleanliness was excellent.

All was good. No issues noted

nice clean room

Booking was easy

Very Clean Property!

The hotel is very nice and clean. The staff is very attentive

Decent just not as expected based on rating

Nice and clean