8.8
Very Good
From 284 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.8

Meal

8.5

Location

8.9

Service and Facilites

8.7

People often mention about Sammy Dalat Hotel
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Distance to City Center (6)
Surroundings (6)
Staff Friendliness (6)
Room Space (5)
Bedroom (5)
Hotel Area (5)
Ambiance (4)
Soundproof (4)
Bathroom (4)
Taste (4)
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Traveler Reviews Sammy Dalat Hotel

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40
Customer reviews
Huy T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The staff are very friendly and helpful.
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H***g
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The hotel is located in the center, convenient for traveling in the city, there are many restaurants around in the evening, the breakfast buffet at the hotel has a variety of dishes, suitable for families, the soundproofing of the room doors is not very good, at night you can still hear the noise outside.
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1 people find it helpful
Tran T. P. N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Staff are very friendly and helpful, breakfast food is delicious.
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H***h
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Great standard hotel for a 4-star, it is a reasonable price.
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hien n.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The staff is very friendly, the room is clean but a bit old. Minus point: they ask customers to leave a deposit even though I have paid the full hotel bill.
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L***E
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 13 week(s) ago
The hotel has 5 floors, located at the beginning of Le Hong Phong street, opposite Phuc Long, about 1.6km from Da Lat market. The staff is enthusiastic. The hotel has a classic style. I booked a Deluxe room on Traveloka, room 320 when I received it did not look like the picture, the room wifi did not work, the room had a regular TV, mini fridge, tower fan, hair dryer and safe. The room soundproofing was not good. The breakfast buffet had many dishes, delicious food.
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1 people find it helpful
Tran K. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Friendly staff, helped change rooms when requested.
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2 people find it helpful
Le Van L.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 26 week(s) ago
Friendly and cheerful staff, quiet and polite space. Convenient to move from the hotel to the center
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Nguyen X. Q.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 37 week(s) ago
BAD HOTEL, NOT WORTH 4 STARS: 1. Facilities: The hotel does not have air conditioning, which is a huge inconvenience for guests. It is true that the weather in Da Lat is cold at night, but without air conditioning, the room will be very stuffy, not suitable for families with babies (the baby is fussy and uncomfortable). The walls are moldy, some tables and chairs in the room are degraded. 2. Reception services, room cleaning, hotel services: - The hotel is 4 stars, but when guests arrive, there is no staff to guide parking. My family's first day at the hotel, there was no staff to guide parking, we waited a long time for the cleaning staff to call someone to help. - Due to personal matters, I checked out at 5am. That night, I completed all the procedures and paid. Because I checked out early, I cleaned the items in the room very neatly and cleanly to serve the room inspection. But the room service was unprofessional, did not check the items carefully (while I had arranged them very neatly and scientifically), and reported the loss of items. I had to go back to the room and show them to the room service, while I had left those items in the original positions that the hotel had arranged. I complained, the room service was indifferent, acting as if nothing had happened. I complained to the receptionist, and this staff also acted as if it was normal. When I went to the car to leave, the receptionist ran after me, I thought I would receive an apology, BUT NO - THEY ASKED ME IF I HAD PAID FOR THE ROOM AND RESTAURANT SERVICES. This added to my anger and resentment. What a 4-star hotel that does business so unprofessionally and carelessly. Working in the service sector with such an attitude, behavior, and management style is not worthy. SUMMARY: Putting aside the facilities, the service at Sammy Hotel is a disaster. Traveling brings back frustration and anger 😡😡😡
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Accommodation's Reply
25 Nov 2024
Warm greetings from Sammy Dalat Hotel! Dear Customer, First of all, we would like to sincerely thank you for choosing Sammy Dalat Hotel as your stopover during your trip to Dalat. At the same time, we would also like to thank you for taking the time to leave a review for the hotel. Your feedback is very important to us and this feedback will be shared with relevant departments to improve and ensure the quality of customer service. Please accept our sincere apologies for any inconvenience you may have experienced during your stay. We hope to welcome you back to Sammy Dalat Hotel in the near future. Wishing you all the best! Best regards, Sammy Dalat Hotel Team!
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Nguyen T. Q.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.7
/10
Reviewed 40 week(s) ago
- The bedroom design is not reasonable (there is a horizontal beam pressing on the bed when sleeping) - The soundproofing of the rooms is not good (after 10pm, the next room comes home from drinking and talks very loudly, affecting the next room) - The bar at the beginning of the street sings until almost 11pm, can't sleep
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2 people find it helpful
Accommodation's Reply
25 Nov 2024
Warm greetings from Sammy Dalat Hotel! Dear Customer, First of all, we would like to sincerely thank you for choosing Sammy Dalat Hotel as your stopover during your trip to Dalat. At the same time, we would also like to thank you for taking the time to leave a review for the hotel. Your feedback is very important to us and this feedback will be shared with relevant departments to improve and ensure the quality of customer service. Please accept our sincere apologies for any inconvenience you may have experienced during your stay. We hope to welcome you back to Sammy Dalat Hotel in the near future. Wishing you all the best! Best regards, Sammy Dalat Hotel Team!
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H***U
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 48 week(s) ago
The hotel has classic architecture, very good room facilities, large room space, connecting rooms, diverse meals, good service staff
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2 people find it helpful
Lechien
icon-origin-TRAVELOKA
8.4
/10
Reviewed 58 week(s) ago
The hotel is in a nice location, near the center (night market, near Xuan Huong lake, near amusement parks, restaurants...) the room is not very nice compared to a 4-star hotel
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1 people find it helpful
Ngo A. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 61 week(s) ago
The receptionists assist with early check-in.
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Ngo A. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 61 week(s) ago
Sales department enthusiastically supports
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H***i
icon-origin-TRAVELOKA
8.4
/10
Reviewed 62 week(s) ago
Should equip air conditioner; closed door is stuffy, open door is noisy and insects fly in.
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H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 73 week(s) ago
Hài lòng, tuy nhiên nhân viên nhiệt tình quá , phần ăn sáng mình chưa dùng xong do bận em bé nên khi quay lại đã được dọn sạch, làm mình mất công phải lấy lại nữa.
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NGUYEN H. H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 78 week(s) ago
Vị trí đẹp, ăn sáng ngon, phòng tương đối tốt. Chỉ có điểm trừ là bắt khách quị tiền để đảm bảo dùng đồ trong phòng mà khi chek out không thanh toán làm khách thấy bị xem thường.
2 people find it helpful
hien n.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 83 week(s) ago
Phòng ốc củ không được 4 sao. Ăn sáng tạm được có lợi thế gần trung tâm
3 people find it helpful
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Nguyen T. H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 88 week(s) ago
Beautiful, comfortable hotel with friendly staff and free upgrade to the conecting room
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1 people find it helpful
truong t. a. t.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 91 week(s) ago
The hotel smells musty, next to it is a bar so music plays all night so no one can sleep. The double bed is too small to accommodate a couple and a 4-year-old child. The lounge chair to relax in the room is too old, after sitting for 2 minutes it feels steep and makes you want to slide. Overall, won't come back next time.
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2 people find it helpful
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